4 Amendments of Biljana BORZAN related to 2016/0149(COD)
Amendment 49 #
Proposal for a regulation
Recital 1
Recital 1
(1) The tariffs applicable to low volume senders of cross-border parcels and other postal items, particularly small and medium-sized enterprises and individuals, are still relatively high. This has a direct negative impact on users seeking cross- border parcel delivery services, especially in the context of e-commerce. In addition, users report quality of service issues when sending, receiving or returning cross- border parcels and consistent technical standards in this field are in need of improvement, including in relation to environmental considerations.
Amendment 151 #
Proposal for a regulation
Article 2 – paragraph 2 – point c a (new)
Article 2 – paragraph 2 – point c a (new)
(c a) "trader" means any natural person or any legal person, irrespective of whether privately or publicly owned, who is acting, including through any other person acting in his name or on his behalf, for purposes relating to his trade, business, craft or profession in relation to parcel delivery services covered by this Regulation.
Amendment 285 #
Proposal for a regulation
Article 6 a (new)
Article 6 a (new)
Article 6 a Provision of information to users by traders All traders concluding sales contracts with users that include the sending of cross-border parcels shall make available to users at the pre-contractual stage the following information, online or by other accessible means: (a) prices charged by them to users for cross-border parcel delivery including any relevant alternative or discounted rates or breakdown of charges; (b) cross-border delivery options offered, including track and trace, and mechanisms allowing the user to intervene throughout the delivery process, including regarding returns and to arrange redelivery or collection times or locations where applicable; (c) details of their own and relevant parcel service provider complaints processes and of the European Consumer Centre network for cross-border complaints.
Amendment 287 #
Proposal for a regulation
Article 6 b (new)
Article 6 b (new)
Article 6 b Harmonisation of quality of service and technical standards The harmonisation of quality of service and technical standards for cross-border parcel deliveries shall be prioritised further in accordance with the provisions of Directive 97/67/EC, through the European Committee for Standardisation and otherwise, taking into account in particular the interests of users, and efficiency and environmental considerations.