31 Amendments of Claudia SCHMIDT related to 2017/0237(COD)
Amendment 80 #
Proposal for a regulation
Recital 9
Recital 9
(9) Users’ rights to rail services include the receipt of information regarding the service and all available optimal single rail journey options both before, and during and after the journey. Whenever possible, railway undertakings andall ticket vendors, both those that belong to railway undertakings as well independent third party ticket vendors, should provide this information in advance and as soon as possible, using data provided by railway undertakings and infrastructure companies. That information should be provided in accessible formats for persons with disabilities or persons with reduced mobility. Railway undertakings should enable ticket vendors to provide passengers with all relevant information.
Amendment 102 #
Proposal for a regulation
Recital 14
Recital 14
(14) Railway undertakings should provide data to facilitate the transfer of rail passengers from one operator to another by the provision of through-tickets, whenever possible. data that will enable ticket vendors to show and sell optimal single rail journeys.
Amendment 148 #
Proposal for a regulation
Article 1 – paragraph 1 – point e
Article 1 – paragraph 1 – point e
(e) minimum information to be provided to passengers; by ticket vendors, regardless whether these are a subsidiary of or a department within a railway undertaking or alternatively an independent, third party entity.
Amendment 190 #
Proposal for a regulation
Article 3 – paragraph 1 – point 1
Article 3 – paragraph 1 – point 1
(1) ‘railway undertaking’ means a railway undertaking as defined in Article 3(1) of Directive 2012/34/EU ;public or private undertaking whose activity is to provide for the transport of goods and/or passengers by rail on the basis that the undertaking shall ensure traction; this also includes undertakings which provide for traction only. If a rail- transport providing entity also sells rail tickets or optimal single rail journeys for transport then that specific part of the business is a ticket vendor and not a railway undertaking – because it is not undertaking (carrying out) any transport.
Amendment 191 #
Proposal for a regulation
Article 3 – paragraph 1 – point 5
Article 3 – paragraph 1 – point 5
(5) ‘ticket vendor’ means any retailer of rail transport services concluding transport contracts and selling tickets on behalf of a railway undertaking or for its own account;selling single rail journeys on behalf of a railway undertakings. A ticket vendor can be a subsidiary or a fully integrated unit within a railway undertaking. Alternatively it can also be an independent third party entity.
Amendment 207 #
Proposal for a regulation
Article 3 – paragraph 1 – point 10 a (new)
Article 3 – paragraph 1 – point 10 a (new)
(10a) ‘optimal single rail journey’ means the most optimal (e.g. cheapest or fastest) one-way rail journey between any two rail stations (both domestically and across internal EU borders), comprising one, two or more successive railway services and respecting minimum standard connection times as provided for by official railway planners. There can be one or more separate, successive tickets or transport contracts form it, whatever combination offers the passenger the best options.
Amendment 239 #
Proposal for a regulation
Article 9 – paragraph 1
Article 9 – paragraph 1
1. Railway undertakings and ticket vendors offering transport contracts on behalf of one or more railway undertakingWithout prejudice to Article 10, all ticket vendors shall provide the passenger, upon request, with at least the information set out in Annex II, Part I in relation to the journeys for which a transport contract is offered by the rmost optimal single rail journey. This should happen in an impartial and non- discriminatory manner. Railway undertaking concerned. Ts’ in-house ticket vendors offering transport contracts on their own account, and tour operatshould enable this for optimal single rail journeys within their home Member State as well as at least for journeys to and from neighbouring Union Member States. Independent, third party ticket vendors should enable this for optimal single rail journeys across the whole Union. Ticket vendors, shall provide thise above information where availableusing data provided to them by railway undertakings in accordance with paragraph 2.
Amendment 249 #
Proposal for a regulation
Article 9 – paragraph 2
Article 9 – paragraph 2
2. Railway undertakings and, where possible, ticket vendors shall provide the passenger during the journey , including at connecting stations, with at least the information set out in Annex II, Part II. Ticket vendors shall also provide this information using data provided by railway undertakings according to paragraph 3.
Amendment 270 #
Proposal for a regulation
Article 9 – paragraph 4
Article 9 – paragraph 4
4. Station managerRailway undertakings and infrastructure managers shall make real- time data relating to trains, including those operated by other railway undertakings available to railway undertakings and ticket vendors, in a non-discriminatory manner. This is so that ticket vendors can provide passengers with all information as required by this Regulation.
Amendment 279 #
Proposal for a regulation
Article 10 – title
Article 10 – title
Availability of tickets, through-tickets and reservationoptimal single rail journeys
Amendment 285 #
Proposal for a regulation
Article 10 – paragraph 1
Article 10 – paragraph 1
1. Railway undertakings and ticket vendors shall offer tickets and, where available, through-tickets and reservations. They shall make all possible efforts to offer through-tickets, including for journeys across borders and with more than one railway undertakingTicket vendors shall show and sell optimal single rail journeys.
Amendment 295 #
Proposal for a regulation
Article 10 – paragraph 2 – subparagraph 1 – introductory part
Article 10 – paragraph 2 – subparagraph 1 – introductory part
Without prejudice to paragraphs 34 and 45, railway undertakings andall ticket vendors shall distribute tickets to passengerfor optimal single rail journeys via at least one of the following points of sale:.
Amendment 296 #
Proposal for a regulation
Article 10 – paragraph 2 – subparagraph 1 – point c
Article 10 – paragraph 2 – subparagraph 1 – point c
Amendment 310 #
Proposal for a regulation
Article 10 – paragraph 4 – point a
Article 10 – paragraph 4 – point a
(a) of the possibility of purchasing ticketoptimal single rail journeys via telephone or the Internet or on board the train, and of the procedure for such purchase;
Amendment 312 #
Proposal for a regulation
Article 10 – paragraph 4 – point b
Article 10 – paragraph 4 – point b
(b) of the nearest railway station or place at which ticket offices and/or ticketing machines are available to purchase these.
Amendment 329 #
Proposal for a regulation
Article 10 – paragraph 6
Article 10 – paragraph 6
6. Where a passenger receives separate tickets for a single journey comprising successive railway services operated by one or more railway undertakings, successive tickets as part of an optimal single rail journey, his rights to information, assistance, care and compensation shall be equivalent to those under a through-one ticket and cover the whole journey from the departure to the final destination, unless the passenger is explicitly informed otherwise in writing. Such information shall in particular state that when the passenger misses a connection, he or she would not be entitled to assistance or compensation based on the total length of the journey. The burden of proof that the information was provided shall lie with the railway undertaking, its agent, tour operator or ticket vendor.
Amendment 346 #
Proposal for a regulation
Article 16 – paragraph 1 – introductory part
Article 16 – paragraph 1 – introductory part
1. Where it is reasonably to be expected , either at departure or in the event of a missed connection in the course of a journey with a through-ticketn optimal single rail journey, that arrival at the final destination under the transport contract will be subject to a delay of more than 60 minutes, the passenger shall immediately have the choice between one of the following :
Amendment 348 #
Proposal for a regulation
Article 16 – paragraph 1 – point a
Article 16 – paragraph 1 – point a
(a) reimbursement of the full cost of the ticketoptimal single rail journey, under the conditions by which it was paid, for the part or parts of his or her journey not made and for the part or parts already made if the journey is no longer serving any purpose in relation to the passenger’s original travel plan, together with, when relevant, a return service to the first point of departure at the earliest opportunity. The payment of the reimbursement shall be made under the same conditions as the payment for compensation referred to in Article 17;
Amendment 356 #
Proposal for a regulation
Article 17 – title
Article 17 – title
Compensation of the ticket or optimal single rail journey price
Amendment 357 #
Proposal for a regulation
Article 17 – paragraph 1 – introductory part
Article 17 – paragraph 1 – introductory part
1. Without losing the right of transport for the optimal single rail journey, a passenger may request compensation for delays from the railway undertaticket vendor where he made the rail booking if he or she is facing a delay between the places of departure and destination stated ion the transport contracticket or optimal single rail journey booking for which the cost of the ticket has not been reimbursed in accordance with Article 16. The minimum compensations for delays shall be as follows:
Amendment 391 #
Proposal for a regulation
Article 17 – paragraph 3
Article 17 – paragraph 3
3. Compensation for delay shall be calculated in relation to the full price which the passenger actually paid for the delayed serviceof the optimal single rail journey which the passenger actually paid. The delay compensation should be based on how delayed the passenger is at the final destination of the booked optimal single rail journey. Where the transport contract is for a return journey, compensation for delay on either the outward or the return legjourney shall be calculated in relation to half of the price paid for the ticket. In the same way the price for a delayed service under any other form of transport contract allowing travelling several subsequent legs shall be calculated in proportion to the full price. optimal single rail journey involved. The return leg should be treated as a separate transaction – if there is no delay to that then there should be no compensation.
Amendment 400 #
Proposal for a regulation
Article 17 – paragraph 5
Article 17 – paragraph 5
5. The compensation of the ticket priceor optimal single rail journey shall be paid within one month after the submission of the request for compensation. The compensation may be paid in vouchers a to the vend/or other services if the terms are flexible (in particular regarding the validity period and destination). The compensation shall bf the ticket or optimal single praid in money at the request of the passengerl journey.
Amendment 413 #
Proposal for a regulation
Article 17 – paragraph 8
Article 17 – paragraph 8
Amendment 424 #
Proposal for a regulation
Article 17 – paragraph 8 a (new)
Article 17 – paragraph 8 a (new)
8a. The ticket vendor shall first provide compensation to the passenger. In a robust back office process, an impartial and neutral compensation chamber should ascertain within two months which entity is responsible for the delay, even if the causer of the delay is not a passenger railway undertaking. It may be another actor in the railway sector, such as a freight operator or an infrastructure manager. There shall be a clearing system in place where the entity that causes the delay is ultimately liable and pays compensation to the ticket vendor. Performance statistics shall be released, in order to determine which entities cause delays most often and encourage them to improve.
Amendment 426 #
Proposal for a regulation
Article 18 – paragraph 1
Article 18 – paragraph 1
1. In the case of athe delay inof arrival or departure, passengers shall be kept informed of the situation and of the estimated departure time and estimated arrival time by the railway undertaking or ticket vendor or by the station manager as soon as such information is available. Ticket vendors shall be provided with the relevant data by the railway undertakings on a real-time basis and in an appropriate format.
Amendment 605 #
Proposal for a regulation
Annex I – Article 6 – paragraph 3
Annex I – Article 6 – paragraph 3
Amendment 606 #
Proposal for a regulation
Annex I – Article 7
Annex I – Article 7
Amendment 608 #
MINIMUM INFORMATION TO BE PROVIDED BY RAILWAY UNDERTAKINGS AND TICKET VENDORS
Amendment 612 #
Proposal for a regulation
Annex II – part I – indent 2
Annex II – part I – indent 2
- Time schedules and conditions for the fastest tripoptimal single rail journeys
Amendment 617 #
Proposal for a regulation
Annex II – part I – indent 6
Annex II – part I – indent 6
- Availability of seats for all optimal single rail journeys in smoking and non- smoking, first and second class as well as couchettes and sleeping carriages
Amendment 618 #
Proposal for a regulation
Annex II – part I – indent 7
Annex II – part I – indent 7
- Any activities likely to disrupt or delayDisruptions and delays, planned and real-time, to services