3 Amendments of Jiří POSPÍŠIL related to 2017/0143(COD)
Amendment 558 #
Proposal for a regulation
Article 43 – paragraph 3
Article 43 – paragraph 3
3. PEPP providers and distributors shall make every possible effort to reply, on paper or, if agreed between the PEPP provider or distributor and the PEPP customer, on another durable medium, to the PEPP customers’ complaints. The repl electronically, provided that the PEPP customer is able to store such information in a way sthall addt ensuress all points raised, within an adequate timeframe and at the latest within 15 business days of receipt of the complaint. In exceptional situations, if the answer cannot be given within 15 business days for reasons beyond the control of the PEPP provider or distributor, it shall be required to send a holding reply, clearly indicating the reasons for a delay in answering to the complaint and specifying the deadline by which the PEPP customer will receive the final reply. In any event, the deadline for receiving the final reply shall not exceed 35 business dayits accessibility for future reference and for a period of time adequate for the purposes of the information, and that the tool allows the unchanged reproduction of the information stored, or, if agreed between the PEPP provider or distributor and the PEPP customer, on another durable medium, to the PEPP customers’ complaints.
Amendment 560 #
Proposal for a regulation
Article 43 – paragraph 3 a (new)
Article 43 – paragraph 3 a (new)
Amendment 628 #
Proposal for a regulation
Article 57 – paragraph 2 – point d
Article 57 – paragraph 2 – point d
(d) maximum administrative fines of at least EUR 5 000 000, or in the Member States whose currency is not the euro, the corresponding value in the national currency on [date of entry into force of this Regulation];