Activities of Tom VANDENKENDELAERE related to 2022/2036(INI)
Shadow opinions (1)
OPINION on eGovernment accelerating digital public services that support the functioning of the single market
Amendments (7)
Amendment 2 #
Draft opinion
Paragraph 1
Paragraph 1
1. Notes that eGovernment has the potential to improve the quality and efficiency of public services; strongly believes that eGovernment should be compliant with fundamental rights, considers it necessary to carry out a digital transformation that increases the availability of online particular the rights to non- discrimination, privacy and data protectionublic services to facilitate and secure relationships with citizens, businesses, employees and governments;
Amendment 4 #
Draft opinion
Paragraph 1 a (new)
Paragraph 1 a (new)
1 a. Strongly believes that eGovernment should be compliant with fundamental rights, in particular the rights to non-discrimination, privacy and data protection; calls for rigorous oversight by data protection authorities and for proper training of public officials; Emphasizes that governments, which make use of personal data in fulfilling its eGovernment commitments, must set a good example by promoting a data protection culture within its various departments, in order to create trust amongst citizens to use eGovernment services and tools provided; calls, therefore, on public authorities to supporting their data protection officers properly, providing clear and complete information on its websites, and investing in well-secured ICT;
Amendment 6 #
Draft opinion
Paragraph 2
Paragraph 2
2. Points out that there have been substantial technological transformations in public services with an increase in direct online communications with EU citizens and the use of new IT tools; calls for rigorous oversight by data protection authorion the Commission to enable exchanges of best practices and for proper training of public officialgood examples to increase the introduction of eGovernment tools by Member States;
Amendment 7 #
Draft opinion
Paragraph 2 a (new)
Paragraph 2 a (new)
2 a. Firmly believes that the European Digital Identity will be an excellent tool to facilitate eGovernement services in a secured and safe way for both internal and cross-border use; believes that the European Digital Identity Wallet, based on principles as data minimisation and purpose limitation, will allow citizens to rely on eGovernment services, with full protection of their fundamental rights and data protection; calls, therefore, on the Member States to encourage the uptake of the European Digital Identity and to raise awareness amongst their citizens;
Amendment 8 #
Draft opinion
Paragraph 3
Paragraph 3
3. RUnderlines that digital public administration should be inclusive and easily accessible for people with different needs; recalls that in-person help should be provided to EU citizens to help them access public services, especially persons with disabilities and elderly people, but also to mitigate low levels of digital literacy and poor internet coverage;
Amendment 18 #
Draft opinion
Paragraph 4
Paragraph 4
4. Takes note of the role of AI in eGovernment; is concerned that AI risksStrongly believes that AI will play an important role in eGovernment; considers AI techniques as essential to increase accessibility to public services, such as through sophisticated chatbots, or by providing solutions to certain threats such as cyber-attacks, by detecting anomalies and securing the data of citizens; emphasizes that AI could potentially result in reinforcing existing discrimination, inequalities and social exclusion and misidentifying or incorrectly classifying individuals belonging to certain groups; calls, therefore, for effective remedies to be put in place, in line with the upcoming AI Act, including human checks, while preventing discrimination due to automation and improving the quality and design of datasets;
Amendment 24 #
Draft opinion
Paragraph 6 a (new)
Paragraph 6 a (new)
6 a. Emphasises the importance of the continuity of European eGovernment policies; calls on the Commission to consider all challenges with regard to data protection and discrimination when proposing a new long-term action plan for eGovernment and in the implementation of the European Digital Compass to ensure that modern public administration is fit for the digital age and that in 2030 all key public services will be available online in a secured, safe and non- discriminatory way;