Activities of Maria-Manuel LEITÃO-MARQUES related to 2021/2161(INL)
Shadow reports (1)
REPORT with recommendations to the Commission on Digitalisation and Administrative Law
Amendments (21)
Amendment 9 #
Motion for a resolution
Recital D
Recital D
D. whereas an efficient Union administration is essential for the public interest and an excess as well as a lack of rules and procedures can lead to maladministration, which may also result from the existence of contradictory, inconsistent or unclear rules and procedures; whereas this may hamper citizens' trust in public institutions; whereas properly structured and consistent administrative procedures support both an efficient administration and a proper enforcement of the fundamental right to good administration and have the added value of promoting transparency and accountability, thereby enhancing the Union’s legitimacy and increasing the confidence of citizens in the Union’s administration;
Amendment 11 #
Motion for a resolution
Recital E a (new)
Recital E a (new)
Ea. whereas the Union must be transparent and accountable to its citizens in its actions; whereas digital technologies can be used as a tool to make information in the EU available to citizens in a more accessible manner, as exemplified by the use of artificial intelligence to provide answers to citizens’ questions;
Amendment 21 #
Motion for a resolution
Recital Q
Recital Q
Q. whereas with the advance of technology and the digitalisation efforts required on the part of the Member States, including with regard to their public administration and services, similar digitalisation efforts have been undertaken by Union’s administration; whereas the Union’s administration increasingly does not operate as a separate entity but interconnects with national public administrations in order to serve citizens; whereas the lack of interoperability between public services can increase bureaucracy and create additional burdens for citizens;
Amendment 22 #
Motion for a resolution
Recital Q a (new)
Recital Q a (new)
Qa. whereas various Member States are trying new ways to modernize their public administrations; whereas there is a need for stronger coordination of these efforts, notably by sharing of best practices and scaling up at EU level;
Amendment 25 #
Motion for a resolution
Recital U
Recital U
U. whereas, in the 2030 Digital Compass, the Commission set for the Union a vision for a digitally transformed Europe of 2030 in line with European values; whereas the “Path to the Digital Decade” is aimed at further reinforcing digital leadership and empowering citizens and businesses, thus making the digital transformation the engine of sustainable economic growth, and social well-being in Europe, which should be achieved, inter alia, by building up digital skills and competences for the workforce to enable them to fully participate in the digital economy and by digitalising public services, and by making them more efficient and easy to use to the benefit of everyone in our society; whereas there is a need to invest at EU and national level in ensuring that all citizens have the necessary digital skills and literacy to take advantage of the digital public services available;
Amendment 26 #
Motion for a resolution
Recital U a (new)
Recital U a (new)
Ua. whereas all digital solutions should take into consideration the needs of specific groups of citizens, such as the elderly or persons with disabilities in view of the goal of making digital public services accessible to all citizens;
Amendment 34 #
Motion for a resolution
Recital Z
Recital Z
Z. whereas in the past, software developed for the purposes of public administration has often been closed- source, meaning that despite paying for it, citizens cannot audit or reuse the code; whereas it is worth recognising that the Union’s administration develops, publishes and uses open-source code for software, which contributes to the fulfilment of the ‘public money - public code’ principle; whereas this principle promotes reuse and improvement of existing code to bring down the costs of developing software and hence the cost of digitalisation; whereas therefore the use of open-source software by the Union’s administration should be continuously encouraged16 ; whereas the Union should, on the basis of its competences, strongly encourage Member States to follow this principle, for example, by making it a precondition for the use and granting of EU funds to develop digital solutions in the Member States; _________________ 16 https://commission.europa.eu/about- european-commission/departments-and- executive-agencies/informatics/open- source-software- strategy_en#opensourcesoftwarestrategy
Amendment 36 #
Motion for a resolution
Recital AA
Recital AA
AA. whereas access to digital administration services for Union citizens is affected by factors such as age, skills and literacy, confidence or willingness to embrace technological solutions; whereas therefore the Union’s administration should take this into consideration when developing digital solutions for services it provides in order not to lose citizens’ trust and to allow citizens to adjust to the existence of the digital service; whereas online and offline assistance to citizens in the use of digital public services should be available;
Amendment 41 #
Motion for a resolution
Recital AA a (new)
Recital AA a (new)
AAa. whereas pilot projects can be an important tool to experiment in a secure manner with more innovative digital solutions;
Amendment 56 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 1 – point ii
Annex I – Recommendation 2 – paragraph 1 – point 1 – point ii
(ii) interoperability of digital services offered by the Union’s administration, both between and within its institutions, bodies and agencies and as well with relevant Member States’ services;
Amendment 57 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iii
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iii
(iii) contribution of digital technologies and solutions to higher levels of public security and safety, safety and trust in EU institutions;
Amendment 60 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iv a (new)
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iv a (new)
Amendment 61 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iv b (new)
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iv b (new)
(ivb) the need to actively share digital technologies, including open-source code used to develop software, with and amongst Member States;
Amendment 62 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iv c (new)
Annex I – Recommendation 2 – paragraph 1 – point 1 – point iv c (new)
(ivc) the contribution of digital technologies to make the Union’s actions, including its legislation, more accessible and understandable to citizens;
Amendment 64 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 2 – point ii
Annex I – Recommendation 2 – paragraph 1 – point 2 – point ii
(ii) every person should have the possibility of engaging in the creation and improvement of digital public services that are tailored to their needs and preferences; this should be assured by having clear avenues for citizens to provide feedback related to any digital public services;
Amendment 67 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 2 – point iii
Annex I – Recommendation 2 – paragraph 1 – point 2 – point iii
(iii) analogue alternatives to digital services should always be provided, and a human contact point should be available to help address any issues that may arisephysically and remotely available to support citizens in the use of digitalthese services by Union citizensand help address any issues that may arise ;
Amendment 68 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 2 – point iii a (new)
Annex I – Recommendation 2 – paragraph 1 – point 2 – point iii a (new)
(iiia) online tutorials should be made available to help citizens understand how to use digital public services and increase their overall skills and literacy in this context;
Amendment 70 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 2 – point iv
Annex I – Recommendation 2 – paragraph 1 – point 2 – point iv
(iv) digital public services should be accessible for persons with disabilities; to that aim, they should be developed in consultation with organizations representing persons with disabilities;
Amendment 73 #
Motion for a resolution
Annex I – Recommendation 2 – paragraph 1 – point 3 – point ii
Annex I – Recommendation 2 – paragraph 1 – point 3 – point ii
(ii) the privacy and security of users of digital public services should be protected, notably with regard to the protection of their personal data;
Amendment 86 #
Motion for a resolution
Annex I – Recommendation 3 – paragraph 1 – point iv a (new)
Annex I – Recommendation 3 – paragraph 1 – point iv a (new)
(iva) Union staff should be provided with access to trainings on how to use the digital solutions that are deployed;
Amendment 87 #
Motion for a resolution
Annex I – Recommendation 3 – paragraph 1 – point vi a (new)
Annex I – Recommendation 3 – paragraph 1 – point vi a (new)
(via) experimentation through pilot projects should be promoted as a way to safely test innovations as well as to check for potential issues before implementing;