9 Amendments of Kateřina KONEČNÁ related to 2021/0425(COD)
Amendment 108 #
Proposal for a directive
Recital 46
Recital 46
(46) Pursuant to Regulation (EU) 2018/1999 and Directive (EU) 2019/944 of the European Parliament and of the Council10 , the Commission provided indicative guidance11 on appropriate indicators for measuring energy poverty and defining a ‘significant number of households in energy poverty’. The Commission, together with Eurostat and Member States, should improve the comparability of datasets so that these become comparable across Member States within two years after the entry into force of this Directive. _________________ 10 Directive (EU) 2019/944 of the European Parliament and of the Council of 5 June 2019 on common rules for the internal market for electricity and amending Directive 2012/27/EU (OJ L 158, 14.6.2019, p. 125). 11 Commission Recommendation of 14.10.2020 on energy poverty, C(2020) 9600 final
Amendment 132 #
Proposal for a directive
Article 10 – paragraph 3 – subparagraph 2
Article 10 – paragraph 3 – subparagraph 2
Final customers shall be provided with a summary of the key contractual conditions in a prominent manner and in concise and simple language. Suppliers shall provide final customers consumers key information on offers in one place. Member States, through their National Regulatory Authorities, shall ensure the use of common terminology agreed at national level. The key information shall include: (a) product name and main features including, where relevant, information on environmental impact, clear description of promotions and discounts, (b) information on additional services (e.g. maintenance, insurance, energy efficiency measures), their price and the provider of these services, if different from the energy supplier, (c) total price of natural gas (including all cost components, i.e. supply, distribution, taxes and levies) as well as the single unit price (including all charges and taxes) in order to allow final customers to compare at a glance and easily spot the cheapest deal for them, (d) one-time payments where relevant, including activation fees and costs for the connection to the network, (e) conditions for price or tariff changes during the contract, (f) contract duration and conditions for termination, including notice period and fees and penalties where relevant, (g) payment frequency and method options, (h) supplier’s contact details such as customer service’s address, telephone number and email, including, where relevant, identification of any intermediary. (i) Important clauses such as those on the product, discounts and factors unrelated to the electricity supply should be written in bold or highlighted in bigger font.
Amendment 135 #
Proposal for a directive
Article 10 – paragraph 5
Article 10 – paragraph 5
5. Suppliers shall provide final customers with transparent information on applicable prices and, tariffs and on, standard terms and conditions and, if relevant, on additional products and/or services bundled with the service, in respect of access to and use of gases services. Member States, through their National Regulatory Authorities, shall ensure key conditions are identified and highlighted in the Information on the offers provided by suppliers to consumers and shall monitor and report on transparency of market offers.
Amendment 138 #
Proposal for a directive
Article 10 – paragraph 10
Article 10 – paragraph 10
10. Suppliers shall provide natural gas household customers with adequate information on alternative measures to disconnection sufficiently in advance of any planned disconnection. Such alternative measures may incluse information about sources of support to avoid disconnection, prepayment systems, energy audits, energy consultancy services, alternative payment plans, debt management advice or disconnection moratoria and shall not entail an extra cost to the customers facing disconnection. Disconnections to household customers using natural gas for heating shall be prohibited during winter times. Disconnections shall also be prohibited during legal or extra-legal disputes on this topic between the supplier and customers.
Amendment 141 #
Proposal for a directive
Article 11 – paragraph 1
Article 11 – paragraph 1
1. Customers shall have the right to switch gases suppliers or market participants. Switching supplier or market participant shall be carried out within the shortest possible time. Member States shall ensure that a customer wishing to switch suppliers or market participants, while respecting contractual conditions, is entitled to such a switch within a maximum of three weeks from the date of the request. By 2026 at the latest, the technical process of switching supplier or market participant shall take no longer than 24 hours and shall be possible on any working day.
Amendment 150 #
Proposal for a directive
Article 12 – paragraph 1 – subparagraph 1
Article 12 – paragraph 1 – subparagraph 1
Member States shall ensure that at least one tool covers the entire natural gas market. Where multiple tools cover the market, those tools shall include, as complete as practicable, a range of gas offers covering a significant part of the market and, where those tools do not completely cover the market, a clear statement to that effect, before displaying results. All suppliers and relevant intermediaries shall provide a competent authority managing a database of all available current and past offers the information necessary for certified tools to run the comparison for final customers. Such database should be freely accessible in an electronic format by providers of comparison tools.
Amendment 151 #
Proposal for a directive
Article 12 – paragraph 1 a (new)
Article 12 – paragraph 1 a (new)
1 a. Member States shall require the comparison tools referred to in paragraph 1 to include comparative determinants relating to the nature of the services offered by the suppliers, the quality of service, complaint-handling procedures, level of consumer satisfaction and information on complaints. Exceptional conditions of an offer, including discounts or planned increase of the price during the contract duration, shall be identifiable and clearly highlighted in the comparison tool. Comparison tools shall allow users to filter the result on the basis of the characteristics of the offers that are most relevant for them. These shall be defined by National Regulatory Authorities and shall include at least fixed or variable price, contract length, bundles, discounts and length of period during which the price is guaranteed.
Amendment 156 #
Proposal for a directive
Article 13 – paragraph 2 – introductory part
Article 13 – paragraph 2 – introductory part
2. Member States shall ensure that active customers maintain their rights as final customers set in this Directive, including the right to switch electricity supplier and are:
Amendment 180 #
Proposal for a directive
Article 25 – paragraph 2 a (new)
Article 25 – paragraph 2 a (new)
When assessing the number of households in energy poverty pursuant to point (d) of Article 3(3) of Regulation (EU) 2018/1999, Member States shall establish and publish a set of criteria, which shall include low income, high expenditure of disposable income on energy and poor energy efficiency.