Activities of Bernadette VERGNAUD related to 2007/0248(COD)
Plenary speeches (1)
Electronic communications networks, personal data and the protection of privacy - Electronic communications networks and services - Body of European Regulators for Electronic Communications (BEREC) and the Office - Frequency bands for mobile communications (debate)
Amendments (41)
Amendment 62 #
Proposal for a directive – amending act
Recital 4 b (new)
Recital 4 b (new)
(4b) Member States should introduce measures to promote the creation of a market for widely available products and services incorporating facilities for disabled users. One way among others of achieving this is with reference to European standards, introducing electronic accessibility (eAccessibility) requirements for public procurement procedures and tendering services, in accordance with legislation upholding the rights of the disabled.
Amendment 64 #
Proposal for a directive – amending act
Recital 5
Recital 5
(5) Definitions need to be adjusted so as to conform to the principle of technology neutrality and to keep pace with technological development. In particular, conditions for the provision of a service should be separated from the actual definitional elements of a publicly available telephone service, i.e. an electronic communications service available to the public for originating and receiving, directly or indirectly via carrier selection or pre-selection or resale, national and/or international calls through a number or numbers in a national or international telephone numbering planand means of communication specifically intended for disabled users using text relay or total conversation services through a number or numbers in a national or international telephone numbering plan, whether such a service is based on circuit switching or packet switching technology. It is the nature of such a service that it is bidirectional enabling both the parties to communicate. A service which does not fulfil all these conditions is not a publicly available telephone service.
Amendment 66 #
Proposal for a directive – amending act
Recital 12
Recital 12
(12) Providers of electronic communications services should ensure that their customers are adequately informed as to wthether or not level of reliability they are able to ensure regarding access to emergency services is provided,n the light of current technology and existing standards and are given clear and transparent information in the initial customer contract and at regular intervals thereafter, for example in customer billing information. Customers should also be kept well informed of possible actions that the provider of electronic communications service may take to address security threats or in response to a security or integrity incident, since such actions could have a direct or indirect impact on the customer’s data, privacy or other aspects of the service provided.
Amendment 77 #
Proposal for a directive – amending act
Recital 15
Recital 15
(15) The availability of transparent, up-to- date and comparable tariffs is a key element for consumers in competitive markets with several providers offering services. Consumers of electronic communications services should be able to easily compare prices of various services offered on the market based on tariff information published in an easily accessible form. In order to allow them to make price comparisons easily, national regulatory authorities should have powers to require from operators better tariff transparency and to ensure that third parties have the right to use without charge publicly available tariffs published by undertakings providing electronic communications services. They should also make price guides available where the market has not provided them. Operators should not be entitled to any remuneration for such use of tariffs which had already been published and thus belong to the public domain. In addition, users should be adequately informed of the price involved or the type of service offered before they purchase a service, in particular if a freephone number is subject to any additional charges. The Commission should be able to adopt technical implementing measures to ensure that end- users benefit from a consistent approach to tariff transparency in the Community, particularly through the introduction of a standard form for use by all operators in harmonising the presentation of bills, thereby facilitating a direct comparison of tariffs and services.
Amendment 78 #
Proposal for a directive – amending act
Recital 15 a (new)
Recital 15 a (new)
Amendment 79 #
Proposal for a directive – amending act
Recital 15 b (new)
Recital 15 b (new)
(15b) The Member States shall introduce single information points for all user queries. These information points, which could be administered by the national regulatory authorities together with consumer associations, shall also be able to provide legal assistance in case of disputes with operators. Access to these information points must be free of charge and users must be informed of their existence by regular information campaigns through a reference thereto in the charter of rights of electronic telecommunications services users.
Amendment 85 #
Proposal for a directive – amending act
Recital 19
Recital 19
(19) End-users should be able to call and access the emergency services provided using any telephone service capable of originating voctronice calls through a number or numbers in the national or international telephone numbering plansommunications service. Emergency authorities should be able to handle and answer calls to the number “112” at least as expeditiously and effectively as calls to other national emergency numbers. It is important to increase awareness of “112” in order to improve the level of protection and security of citizens travelling in the European Union. To this end, citizens should be made fully aware that “112” can be used as a single emergency number when travelling in any Member States, in particular through information provided in international bus terminals, train stations, ports or airports and in telephone directories, payphone kiosks, subscriber and billing material. The obligation to provide caller location information should be strengthened so as to increase the protection of citizens of the European Union. In particular, operators should provide caller location information to emergency services in a “push” mode. In order to respond to technological developments, including those leading to increasingly precise accuracy of location information, the Commission should be able to adopt technical implementing measures in order to ensure the effective implementation of “112” in the Community for the benefit of citizens of the European Union.
Amendment 87 #
Proposal for a directive – amending act
Recital 22
Recital 22
(22) A single market implies that end-users are able to access all numbers included in the national numbering plans of other Member States, and to access services, including Information Society services, using non-geographic numbers within the Community, including among others freephone and premium rate numbers. End- users should also be able to access numbers from the European Telephone Numbering Space (ETNS) and universal international freephone numbers (UIFN). Cross-border access to numbering resources and to the associated service should not be prevented except in objectively justified cases, such as when this is necessary to combat fraud, and abuse e.g. in connection with certain premium-rate services, or when the number is defined as having a national scope only (e.g. national short code). Users should be fully informed in advance in a clear manner of any charges applicable to freephone numbers, such as international call charges for numbers accessible through standard international dialling codes. In order to ensure that end-users have effective access to numbers and services in the Community, the Commission should be able to adopt implementing measures. End users should also be able to connect to any other end user (especially via IP numbers) in order to exchange data, regardless of the operator they choose.
Amendment 92 #
Proposal for a directive – amending act
Recital 24
Recital 24
(24) A television broadcast is a linearLegal “must-carry” obligations may be applied to specified radio and audiovisual media services as dend ancillary services supplied by a specifined in themedia service provider. Audiovisual Mmedia Sservices Directiveare defined in Directive 2007/65/EC of the European Parliament and of the Council of [….] 2007, which is provided by11 December 2007 a mendia service provider for simultaneous viewing of programmes on the basis of a programme schedule; a media service provider may provide a number of audng Council Directive 89/552/EEC on the coordination of certain provisions laid down by law, regulation or audio visual programme schedules (channels). Legal “must-carry” obligations may be applied, but only to specified broadcast channels supplied by a specified media service providerdministrative action in the Member States concerning the pursuit of television broadcasting activities1. Member States should provide a clear justification for the “must carry” obligations in their national law so as to ensure that such obligations are transparent, proportionate and properly defined. In that regard, “must carry” rules should be designed in a way which provides sufficient incentives for efficient investment in infrastructure. “Must carry” rules should be periodically reviewed in order to keep them up-to-date with technological and market evolution in order to ensure that they continue to be proportionate to the objectives to be achieved. Given the rapid change in technology and market conditions such a full review would need to be carried out at least every three years and would require a public consultation of all stakeholders. One or more broadcast channels may be complemented byAncillary services include services to improve accessibility for users with disabilities, such as a videotext service, subtitling service, an audio description or sign language. _________ 1 OJ L 332, 18.12.2007, p. 27.
Amendment 107 #
Recital 22
(22) End-users should decide what content they want to be able to send and receive, and which services, applications, hardware and software they want to use for such purposes, without prejudice to the need to preserve the integrity and security of networks and services. A competitive market with transparent offerings as provided for in Directive 2002/22/EC should ensure that end-users are able to access and distribute any content and to use any applications and/or services of their choice, as stated in Article 8 of Directive 2002/21/EC. Given the increasing importance of electronic communications for consumers and businesses, users should be fully informed of the traffic management policies of, and subsequent possible limitations of access to applications or services imposed by, the service and/or network provider with which they conclude the contract. Where there is a lack of effective competition, national regulatory authorities should use the remedies available to them under Directive 2002/19/EC (Access Directive) to ensure that users’ access to particular types of content or application is not unreasonably restricted.
Amendment 107 #
Proposal for a directive – amending act
Article 1 – point 2 – point b
Article 1 – point 2 – point b
Directive 2002/22/EC
Article 2 – point (c)
Article 2 – point (c)
(c) “publicly available telephone service” means a service available to the public for originating and receiving, directly or indirectly via carrier selection or pre- selection or resale, national and/or international calls and means of communication specifically intended for disabled users utilising text relay or total conversation services through a number or numbers in a national or international telephone numbering plan;
Amendment 114 #
Proposal for a directive – amending act
Article 1 – point 3
Article 1 – point 3
Directive 2002/22/EC
Article 4 – paragraph 1
Article 4 – paragraph 1
1. Member States shall ensure that all reasonable requests for connection at a fixed location to a public communications network or connection to a cellular network are met by at least one undertaking.
Amendment 119 #
Recital 30
(30) Directory enquiry services should be, and frequently are, provided underin competitive market conditionson, pursuant to Article 5 of Commission Directive 2002/77/EC of 16 September 2002 on competition in the markets for electronic communications networks and services. MWholesale measures concernensuring the inclusion of end-– user data (held by undertakings that assign telephone numbers to subscribersboth fixed and mobile) in databases should comply with the safeguards for the protection of personal data, including Article 12 of Directive 2002/58/EC (Directive on privacy and electronic communications). The cost-–oriented supply of that data for the purposes of publicly available directory and directory enquiry servicesto service providers, with the possibility for Member States to establish a centralised mechanism for providing comprehensive aggregated information to directory providers, and the provision of network access in reasonable and transparent conditions, should be in place in order to ensure that end- users benefit fully from competition, with the ultimate aim of enabling the removal of retail regulation from these services and the provision of offers of directory services under reasonable and transparent competitive conditions.
Amendment 119 #
Proposal for a directive – amending act
Article 1 – point 3
Article 1 – point 3
Directive 2002/22/EC
Article 4 – paragraph 2
Article 4 – paragraph 2
2. The connection provided shall be capable of supporting voice, facsimile and data communications, at data rates that are sufficient to permit functional Internet access, taking into account prevailing technologies used by the majority of subscribers and technological feasibility.
Amendment 120 #
Recital 32
(32) Member States should ensure that undertakings providing end- users with an electronic communications service designed for originating calls through a number or numbers in a national telephone numbering plan provide reliable and accurate access to emergency services with such accuracy and reliability as is technically feasible for that electronic communications service, taking into account possible lack of access in areas not covered by mobile networks. Network- independent service providerundertakings may not have control over networks and may not be able to ensure that the emergency calls made through their service are routed with the same reliability as traditional integrated telephone service providers, as they may not be able to guarantee service availability, given that problems related to the infrastructure are not under their direct control of these undertakings. Once internationally-recogniszed standards ensuring accurate and, reliable routing and connection to the emergency services are in place, all network-independent service providers should also fulfil the obligations related to access to emergency services at a level comparable to that required of other undertakings.
Amendment 121 #
Recital 38
(38) Legal ‘must-carry’ obligations may be applied to specified radio and television broadcast channelaudiovisual media services and complementary services supplied by a specified media service provider. Audiovisual media services are defined in Directive 2007/65/EC of the European Parliament and of the Council of 11 December 2007 amending Council Directive 89/552/EEC on the coordination of certain provisions laid down by law, regulation or administrative action in Member States concerning the pursuit of television broadcasting activities. Member States should provide a clear justification for the ‘must carry’ obligations in their national law so as to ensure that such obligations are transparent, proportionate and properly defined. In that regard, ‘must carry’ rules should be designed in a way which provides sufficient incentives for efficient investment in infrastructure. ‘Must carry’ rules should be periodically reviewed in order to keep them up-to-date with technological and market evolution and in order to ensure that they continue to be proportionate to the objectives to be achieved. Complementary services include, but are not limited to, services designed to improve accessibility for end-users with disabilities, such as videotext, subtitling, audio description and sign language.
Amendment 122 #
Article 1 – point 1
Directive 2002/22/EC
Article 1 – paragraph 1
Article 1 – paragraph 1
1. Within the framework of Directive 2002/21/EC (Framework Directive), this Directive concerns the provision of electronic communications networks and services to end-users. The aim is to ensure the availability throughout the Community of good- quality publicly available services through effective competition and choice and to deal with circumstances in which the needs of end- users are not satisfactorily met by the market. Theis Directive also includes provisions concerning certain aspects ofonsumer premises terminal equipment intended to facilitate access for disabled end-users, with particular attention being given to terminal equipment for users with special needs, including the disabled and the elderly.
Amendment 123 #
Article 1 – point 2 – point (b)
Directive 2002/22/EC
Article 2 – point (c)
Article 2 – point (c)
(c) ‘publicly available telephone service’ means a service made available to the public for originating and/or receiving, directly or indirectly, national or national and international calland/or international calls and other means of communication specifically intended for disabled users using text relay or total conversation services through a number or numbers in a national or international telephone numbering plan;
Amendment 125 #
Proposal for a directive – amending act
Article 1 – point 3
Article 1 – point 3
Directive 2002/22/EC
Article 4 – paragraph 3
Article 4 – paragraph 3
3. Member States shall ensure that all reasonable requests for provision of a telephone and data communication service over the network connection referred to in paragraph 1, allowing originating and receiving of national and international calls and data and calls to emergency services via the number “112”, are met by at least one undertaking.
Amendment 127 #
Article 1 – point 13
Directive 2002/22/EC
Article 20 – paragraph 1 – point (b)
Article 20 – paragraph 1 – point (b)
(b) the services provided, including in particular, - information on the provider’s traffic management policies- whether or not reliable and accurate access to emergency services and caller location information is being provided and/or any limitations for provision of emergency services under Article 26 and/or the possible lack of access in areas not covered by mobile networks, - information on any limitations regarding access to and/or use of services and applications, including information on any traffic management policies which are essential to prevent degradation of service or slowing of traffic over networks and on how these may impact on the delivery of the service, - the minimum service quality levels offered, namely the time for the initial connection and, where appropriate, other quality of service parameters, as defined by the national regulatory authorities, - the types of maintenance service offered and customer support services provided, as well as the means of contacting these services, - any restrictions imposed by the provider on the use of terminal equipment supplied;
Amendment 128 #
Proposal for a directive – amending act
Article 1 – point 5
Article 1 – point 5
Directive 2002/22/EC
Article 7 – paragraph 2
Article 7 – paragraph 2
2. Member States shall take specific measures, in the light of national conditions,all appropriate measures to ensure that disabled end- users can also take advantage of the choice of undertakings and service providers available to the majority of end-users.
Amendment 129 #
Proposal for a directive – amending act
Article 1 – point 5
Article 1 – point 5
Directive 2002/22/EC
Article 7 – paragraph 2 a (new)
Article 7 – paragraph 2 a (new)
2a. In taking the measures referred to above, Member States shall encourage compliance with the relevant standards or specifications published in accordance with the provisions of Article s 17, 18 and 19 of Directive 2002/21/EC.
Amendment 130 #
Proposal for a directive – amending act
Article 1 – point 5
Article 1 – point 5
Directive 2002/22/EC
Article 7 – paragraph 2 b (new)
Article 7 – paragraph 2 b (new)
2b. In order to be able to adopt and implement specific arrangements for disabled users, Member States shall encourage the production and availability of terminal equipment offering the necessary services and functions.
Amendment 133 #
Article 1 – point 13
Directive 2002/22/EC
Article 21 – paragraph 3
Article 21 – paragraph 3
3. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing connection to a public electronic communications network and/or electronic communications services to inter alia: (a) provide applicable tariff information to subscribers regarding any number or service subject to particular pricing conditions; with respect to individual categories of services, national regulatory authorities may require such information to be provided immediately prior to connecting the call; (aa) regularly remind subscribers of any lack of reliable access to emergency services or caller location information in the service to which they have subscribed; (b) inform subscribers of any relevant change to the provider’s traffic management policies and subsequent possible limitations of access to applications or services; (c) inform subscribers of their right to determine whether or not to include their personal data in a directory, and of the types of data concerned, in accordance with Article 12 of Directive 2002/58/EC (Directive on privacy and electronic communications); and (d) regularly inform disabled subscribers of details of products and services designed for them. If deemed appropriate, national regulatory authorities may promote self- or co- regulatory measures prior to imposing any obligation.
Amendment 139 #
Article 1 – point 13
Directive 2002/22/EC
Article 22 – paragraph 3 a (new)
Article 22 – paragraph 3 a (new)
3a. To ensure quality of services, operators may use traffic management policies, namely the procedures put in place by the provider in order to measure and control traffic on a network link so as to avoid filling the link to capacity or overfilling the link, which would result in network congestion and poor performance.
Amendment 141 #
Article 1 – point 13
Directive 2002/22/EC
Article 22 – paragraph 3 b (new)
Article 22 – paragraph 3 b (new)
3b. Traffic management policies are deemed appropriate and reasonable as long as it can be proved that they are not anti-competitive or do not give preferential treatment to the services or applications of the network operators or their commercial partners over the services and applications of other providers.
Amendment 143 #
Article 1 – point 15 – point c
Directive 2002/22/EC
Article 25 – paragraph 3
Article 25 – paragraph 3
3. Member States shall ensure that all end- users provided with a publicly available telephone service can access directory enquiry services. National regulatory authorities shall be able to impose obligations and conditions on undertakings that control access of end-users for the provision of directory enquiry services in accordance with the provisions of Article 5 of Directive 2002/19/EC (Access Directive). Such obligations and conditions shall be objective, proportionat and that operators controlling access to such services provide it on terms which are fair, reasonable, objective, non-discriminatory and transparent.
Amendment 144 #
Article 1 – point 16
Directive 2002/22/EC
Article 26 – paragraph 5
Article 26 – paragraph 5
5. Member States shall ensure that, to the extent technically feasible, undertakings concerned make caller location information available free of charge to the authority handling emergency calls as soon as the call reaches that authority. This applies to all calls to the single European emergency call number ‘112’. Member States may extend this obligation to cover calls to national emergency numbers. Where undertakings referred to in paragraph 2 wish to claim that providing caller location information is not technically feasible, they shall bear the burden of proving this.
Amendment 144 #
Proposal for a directive – amending act
Article 1 – point 12
Article 1 – point 12
Directive 2002/22/EC
Article 20 – paragraph 2 – subparagraph 1 – point (b)
Article 20 – paragraph 2 – subparagraph 1 – point (b)
(b) the services provided, the service quality levels offered, as well as the time for the initial connectionincluding in particular: - the level of reliability with which the operator can provide access to emergency services in the light of current technology and existing standards, - information on the inclusion of subscriber information in directories, - the service quality levels and types of maintenance services offered, - the time for the initial connection, and - any restrictions on the use of terminal equipment imposed by the provider;
Amendment 145 #
Article 1 – point 21
Directive 2002/22/EC
Article 31 – paragraph 1 – subparagraph 1
Article 31 – paragraph 1 – subparagraph 1
1. Member States may impose reasonable ‘must carry’ obligations, for the transmission of specified radio and television broadcast channelaudiovisual media services and complementary services, particularly accessibility services to enable appropriate access for disabled end-users, on undertakings under their jurisdiction providing electronic communications networks used for the distribution of radio or television broadcast channelaudiovisual media services to the public where a significant number of end- users of such networks use them as their principal means to receive radio and television broadcast channelaudiovisual media services. Such obligations shall only be imposed where they are necessary to meet general interest objectives as clearly and specifically defined by each Member State and shall be proportionate and transparent.
Amendment 154 #
Proposal for a directive – amending act
Article 1 – point 12
Article 1 – point 12
Directive 2002/22/EC
Article 20 – paragraph 4
Article 20 – paragraph 4
4. Member States shall ensure that where contracts are concluded between subscribers and undertakings providing electronic communications services that allow voice communication, subscribers are clearly informed whether or not access to emergency services is providedas to the level of reliability with which the operator can provide access to emergency services in the light of current technology and existing standards. Providers of electronic communications services shall ensure that customers are clearly informed as tof the lackevel of reliability of access to emergency services in advance of the conclusion of a contract and regularly thereafter.
Amendment 170 #
Proposal for a directive – amending act
Article 1 – point 12
Article 1 – point 12
Directive 2002/22/EC
Article 20 – paragraph 6 a (new)
Article 20 – paragraph 6 a (new)
6a. Member States are required to ensure that the duration of contracts concluded between users and undertakings providing electronic communications services does not exceed 24 months. They shall also ensure that the possibility for users to subscribe to a contract with a maximum duration of 12 months is guaranteed for all types of service and equipment.
Amendment 192 #
Proposal for a directive – amending act
Article 1 – point 12
Article 1 – point 12
Directive 2002/22/EC
Article 21 – paragraph 5
Article 21 – paragraph 5
5. Member States shall ensure that national regulatory authorities are able to oblige undertakings providing electronic communications services and/or networks to provide information required in accordance with Article 20(5) and (6) to customers on a regular basis and in a clear, comprehensive and easily accessible form. National regulatory authorities shall ensure in particular that undertakings providing electronic communications services and/or networks provide regular information to their subscribers on: (a) the unlawful use of electronic communications services, particularly where it may prejudice respect for the rights and freedoms of others, and (b) the means of protection and limitations concerning personal data and privacy in the use of electronic communications services.
Amendment 213 #
Proposal for a directive – amending act
Article 1 – point 16
Article 1 – point 16
Directive 2002/22/EC
Article 26 – paragraph 1
Article 26 – paragraph 1
1. Member States shall ensure that, in addition to any other national emergency call numbers specified by the national regulatory authorities, all end-users of services referred to in paragraph 2, including users of public pay telephones and disabled users, are able to callontact the emergency services free of charge and without having to use any means of payment, by using the single European emergency call number “112”.
Amendment 214 #
Proposal for a directive – amending act
Article 1 – point 16
Article 1 – point 16
Directive 2002/22/EC
Article 26 – paragraph 2
Article 26 – paragraph 2
2. Member States shall ensure that undertakings providing a, in cooperation with the regulatory authorities, emergency service fs, network originating national and/or international calls through a numberperators and providers who are independent orf numbers in a national or international telephone numbering plan provide access to emergency serviceetworks, shall ensure that all undertakings providing electronic communications services are able to provide reliable access to emergency services, whatever technology is used, in particular by establishing secure standards.
Amendment 230 #
Proposal for a directive – amending act
Article 1 – point 16
Article 1 – point 16
Directive 2002/22/EC
Article 28 – paragraph 1 – subparagraph 1 – point (b)
Article 28 – paragraph 1 – subparagraph 1 – point (b)
(b) end-users are able to access all numbers provided in the Community, whatever technological devices are used by the operator, including those in the national numbering plans of Member States, those from the European Telephone Numbering Space and Universal International Freephone Numbers.
Amendment 248 #
Proposal for a directive – amending act
Article 1 – point 19
Article 1 – point 19
Directive 2002/22/EC
Article 31 – paragraph 1 – subparagraph 1
Article 31 – paragraph 1 – subparagraph 1
Member States may impose reasonable “must carry” obligations, for the transmission of specified radio and television broadcast channels andaudiovisual media services and complementary services, particularly accessibility services, on undertakings under their jurisdiction providing electronic communications networks used for the distribution of radio or television broadcastaudiovisual media services to the public where a significant number of end-users of such networks use them as their principal means to receive radio and television broadcastaudiovisual media services. Such obligations shall only be imposed where they are necessary to meet general interest objectives as clearly and specifically defined by each Member State in its national law and shall be proportionate and transparent.
Amendment 267 #
Proposal for a directive – amending act
Article 1 – point 21
Article 1 – point 21
Directive 2002/22/EC
Article 34 – paragraph 1
Article 34 – paragraph 1
1. Member States shall ensure that transparent, simple and inexpensive procedures, including out-of- court procedures and collective redress mechanisms, are available for dealing with unresolved disputes between consumers and undertakings providing electronic communications networks and/or services, relating to the contractual conditions and/or performance of contracts concerning supply of such networks or services. Member States shall adopt measures to ensure that such procedures enable disputes to be settled fairly and promptly and may, where warranted, adopt a system of reimbursement and/or compensation. Member States may extend these obligations to cover disputes involving other end-users. Member States shall ensure that bodies in charge of dealing with such disputes, which can be single points of contact, provide relevant information for statistical purposes to the Commission and the Authorityies.
Amendment 273 #
Proposal for a directive – amending act
Annex I – Part A – point e b (new)
Annex I – Part A – point e b (new)
Directive 2002/22/EC
Annex I – Part A – point e b (new)
Annex I – Part A – point e b (new)
(eb) Cost control Member States shall ensure that national regulatory authorities ensure that undertakings providing electronic communications services provide tools enabling users to control the costs of the communications services they use. Such tools may take the form of warnings, free of charge, of abnormally high consumption, and a comprehensive, precise statement of annual consumption, based on the average unit cost.
Amendment 277 #
Proposal for a directive – amending act
Annex I – Part B – point b a (new)
Annex I – Part B – point b a (new)
Directive 2002/22/EC
Annex I – Part B – point b a (new)
Annex I – Part B – point b a (new)
(ba) Services in the event of theft Member States shall ensure that a freephone number common to all mobile telephony service providers is set up for reporting the theft of a terminal and immediately suspending the services associated with the subscription. It must also be possible for disabled users to access this service. Users must be regularly informed of the existence of this number, which must be easy to remember.
Amendment 278 #
Proposal for a directive– amending act
Annex I – Part B – point b b (new)
Annex I – Part B – point b b (new)
Directive 2002/22/EC
Annex I – Part B – point b b (new)
Annex I – Part B – point b b (new)
(bb) Protection software Member States shall ensure that national regulatory authorities are able to require operators to make available free of charge to their subscribers reliable and easy-to- use protection and/or filtering software to control access by children or vulnerable people to unlawful or dangerous content.