Activities of Bernadette VERGNAUD related to 2010/2274(INI)
Plenary speeches (1)
Universal service and '112' emergency number (short presentation)
Amendments (16)
Amendment 11 #
Motion for a resolution
Recital E
Recital E
E. whereas the Single Market can never be truly considered as complete and should always be reassessed according to social needs and technological developments, social protection guarantees, economic development and growth should always be safeguarded to ensure the Single market brings tangible benefits for citizens, and the Single Digital Market, including for electronic communications, should be enabled and realised without delay, for the benefit of European citizens, consumers and businesses;
Amendment 13 #
Motion for a resolution
Recital G
Recital G
G. whereas the only number which can be used inEuropean emergency number 112, created in 1991 by a decision of the Council to enable citizens to access all EU Member States to contact emergency services, is the European emergency number ‘112’gency services (fire, police and medical services), is the only emergency number that can be accessed in all the Member States of the European Union, and while a large majority of Europeans is still unaware of it, with no progresses observed since 2000;
Amendment 16 #
Motion for a resolution
Recital G a (new)
Recital G a (new)
Ga. whereas efforts are still necessary to assess and ensure the quality of service when dialling 112 both on the telecommunications and emergency services coordination aspects, and while a comprehensive and detailed assessment of the real state of implementation of the 112 service in the EU as experienced by citizens, notably evaluating accessibility, interoperability and intervention times, has not been carried out;
Amendment 18 #
Motion for a resolution
Recital G a (new)
Recital G a (new)
Ga. whereas several recent disasters have shown that early warning and alert of citizens in case of imminent or developing major emergencies and disasters is necessary in view of reducing suffering and the loss of life;
Amendment 30 #
Motion for a resolution
Paragraph 5 a (new)
Paragraph 5 a (new)
5a. Calls for effective transposition of the telecom framework, in particular its net neutrality provisions, in a way that end- users can access the services and content, and run the applications of their choice on the Internet;
Amendment 33 #
Motion for a resolution
Paragraph 6
Paragraph 6
6. Stresses that the Universal service is not a right or the keonly driver for achieving the ‘broadband for all’ objective given the high investment costs required, without necessarily being ableand the insufficient funding granted, thus not being given the opportunity to provide significantly improved services to consumers;
Amendment 44 #
Motion for a resolution
Paragraph 8 a (new)
Paragraph 8 a (new)
8a. Calls on the Commission to ensure that the next generation broadband networks are rolled out in a way that protects the open and neutral character of the Internet and prevents arbitrary discriminations against end-users’ ability to access the services and content and run the applications of their choice on the Internet;
Amendment 60 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. Calls on the Commission, in close cooperation with Member States, to significantly improve the accuracy and reliability of caller location information under the new EU telecoms rules and upgrade their technology with the ultimate goal of automatic localisation for all 112 calls within few seconds in order to provide accurate and reliable information to dispatchers and therefore prove valuable to citizens;
Amendment 62 #
Motion for a resolution
Paragraph 15 a (new)
Paragraph 15 a (new)
Amendment 63 #
Motion for a resolution
Paragraph 15 a (new)
Paragraph 15 a (new)
15a. Calls on the Commission to support the development of European Next Generation 112 standards and regulations pertaining to caller-location for VoIP calls, considering that these may be initiated through network-independent applications;
Amendment 64 #
Motion for a resolution
Paragraph 16
Paragraph 16
16. Requests financing to be made available and research projects to be supported to ensure the development of the best possible technologies for identifying of caller location, includnotably by allocating the ICT-PSP funds indicated ing throughe EU Budget 2009, 2010 and 2011 in order to support the testing and implementation of innovative services (based on VoIP, and therefore supports the developmentIP-access to 112) in anticipation of the establishment of a Next Generation 112 system in the EU. The Commission is also invited to examine the implementation of nNext gGeneration standards and regulati112 applications such as texting, video and social networks and how such applications, which are currently available to citizens, can be implemented in emergency communications to improve access to 112 as well as enhance citizen initiated emergency response;
Amendment 68 #
Motion for a resolution
Paragraph 19
Paragraph 19
19. Calls on the Commission, in close cooperation with Member States, to set reliability and quality requirements and establish immediate reaction indicatfor the whole "112" service chain, and to establish performance indicators and guidelines pertaining to the quality of the 112 service as experienced by citizens, taking into account the need fors as performance targetccessibility, for interoperability between emergency services, for multilingualism and for timely and qualitative interventions of emergency services;
Amendment 72 #
Motion for a resolution
Paragraph 20
Paragraph 20
20. Recommends the exchange of best practices particularly on using a single operator to handle a call and the use of interpretation services that could help people who do not speak the language of the country in which they are using the emergency servicCalls on the Commission to support through an action programme the sharing of experiences and the exchange of best practices between EU emergency services by setting-up a network of experts, focusing on regular exchanges of information involving National Regulatory Agencies, emergency services and Civil Society Organisations (CSOs). It should also provide for the support of the deployment of 112 in EU candidate and neighbouring countries;
Amendment 82 #
Motion for a resolution
Paragraph 22 a (new)
Paragraph 22 a (new)
22a. Calls on the Commission to evaluate, by independent bodies and by the end of 2012 at the latest, the real state of implementation of the 112 throughout the EU as experienced by citizens, assessing notably accessibility, interoperability and intervention times. In this respect, the Commission is also invited to provide by the same date an overview of legally binding and practically implemented intervention times in the EU and to extend the impact study prepared in the framework of eCall to the human and financial consequences of the functioning of 112;
Amendment 83 #
Motion for a resolution
Paragraph 22 a (new)
Paragraph 22 a (new)
22a. Calls on the Commission to present a report on the establishment of a "reverse 112 system", i.e. an EU-wide, universal, multilingual, accessible, simplified and efficient interconnected system for warning and alerting citizens in case of imminent or developing natural and/or man-made major emergencies and disasters of any type, considers that such a system should be implemented without hindering privacy and in combination with appropriate information and training campaigns for citizens;
Amendment 84 #
Motion for a resolution
Paragraph 22 b (new)
Paragraph 22 b (new)
22b. Calls on the Commission, in close cooperation with Member States, to assess and consider, as soon as possible, appropriate actions to extend the notion of the Universal Service to include the creation and maintenance of a pan- European, multilingual, accessible to all and efficient «reverse 112» i.e. an early warning system for citizens using telecommunications in case of imminent or developing major emergencies and disasters throughout the EU;