2 Amendments of Bernadette VERGNAUD related to 2012/2067(INI)
Amendment 14 #
Draft opinion
Paragraph 3 a (new)
Paragraph 3 a (new)
3. Stresses the need for effective implementation and strengthening of legislation on price transparency in order to ensure that all consumers, including persons with reduced mobility and vulnerable consumers, are able to reserve a journey on the basis of the headline price, which must correspond exactly to the final price, including all taxes and supplements;
Amendment 28 #
Draft opinion
Paragraph 5
Paragraph 5
5. Stresses the need to ensure that passengers are informed of these rights before purchasing travel services, and that such information is made available throughout the various stages of travel; calls for action to strengthen the role of consumer centres in resolving consumer problems and disputes, and to ensure that effective mechanisms for alternative dispute resolution and collective redress are available; calls, in this context, for the establishment of a single helpline website, available in all EU official languages, for information on passengers’ rights (www.travel.eu);;