Activities of Olga SEHNALOVÁ related to 2013/2043(INI)
Shadow reports (1)
REPORT on an integrated parcel delivery market for the growth of e-commerce in the EU PDF (232 KB) DOC (114 KB)
Amendments (42)
Amendment 4 #
Draft opinion
Paragraph 1 a (new)
Paragraph 1 a (new)
1 a. Welcomes the Commission’s commitment to simplifying cross-border parcel delivery for consumers and undertakings by enhancing the transparency of the delivery process, enabling tracking and setting quality standards to create a common European delivery market;
Amendment 15 #
Motion for a resolution
Paragraph 6 a (new)
Paragraph 6 a (new)
6a. Stresses the need to improve geographical coverage and accessibility to universal service for delivery of parcels in rural and remote areas;
Amendment 17 #
Draft opinion
Paragraph 5
Paragraph 5
5. Is critical of the extremely high amount of outsourcing which delivery firms undertake outside the regular postal service and the frequently accompanying evasion of legal and remuneration requirements with regard to conditions of work and employment; highlights in this context the long-term social implications of precarious employment for the continued existence of the Member States' health and welfare systems;
Amendment 18 #
Motion for a resolution
Subheading 2 a (new)
Subheading 2 a (new)
Comparison websites
Amendment 19 #
Motion for a resolution
Paragraph 6 a (new)
Paragraph 6 a (new)
6a. Notes that increasing numbers of consumers use comparison websites to compare prices, features or terms of delivery of products and services, especially with regard to e-commerce; stresses that comparison websites do not always provide consumers with transparent, accurate and complete information; welcomes the work already done by the Multi-Stakeholder Dialogue on Comparison Tools;
Amendment 20 #
Motion for a resolution
Paragraph 6 b (new)
Paragraph 6 b (new)
6b. Stresses in particular that comparison websites need to be transparent, reliable, and managed in an operationally independent manner in order to be beneficial for both businesses, notably SME, and consumers and to ensure that consumers are provided with transparent and accurate information;
Amendment 24 #
Draft opinion
Paragraph 6 a (new)
Paragraph 6 a (new)
6 a. Stresses also that the slowdown in the growth of cross-border online trading cannot be blamed solely on shortcomings in delivery but is rather the result of uncertainties about consumer rights and rights protection in cross-border online trade; therefore calls on the Commission to take action in the field of consumer protection so as to further facilitate online trade;
Amendment 25 #
Draft opinion
Paragraph 6 b (new)
Paragraph 6 b (new)
6 a. stresses the need to create an European e-Commerce Trustmark ensuring quality, reliability, environmental and social sustainability and adequate working conditions for integrated delivery services that could help improve consumer confidence in e- commerce, stimulate e-retailers and parcel firms to take more responsibility in the delivery chain, boost transparency as well as legal certainty for both consumers and businesses and increase competitive advantage of business, especially SMES, therefore contributing to sound economic growth and employment creation;
Amendment 28 #
Motion for a resolution
Subheading 4 a (new)
Subheading 4 a (new)
Ensuring responsible employment conditions in the European delivery sector
Amendment 29 #
Motion for a resolution
Paragraph 9 a (new)
Paragraph 9 a (new)
9a. Points out that the parcel delivery sector is highly labour-intensive, with working conditions characterized by insecure contracts, long working hours, too high work load (insufficient time to provide good quality), stressful working conditions, low pay and few opportunities to access on-going vocational training;
Amendment 30 #
Motion for a resolution
Paragraph 9 b (new)
Paragraph 9 b (new)
9b. Stresses that ensuring responsible employment conditions in the delivery sector is an essential prerequisite for high-quality delivery services as well as social dimension of an integrated parcel delivery market;
Amendment 31 #
Motion for a resolution
Paragraph 9 c (new)
Paragraph 9 c (new)
9c. Calls on the Member States to ensure that fair and decent working and pay conditions throughout the delivery sector are guaranteed, and to combat undeclared employment as well abuses of self- employed working status;
Amendment 32 #
Motion for a resolution
Paragraph 9 d (new)
Paragraph 9 d (new)
9d. Is concerned at the fact that delivery operators often outsource delivery work to subcontractors and in some cases even sub-subcontractors; emphasizes that this might contribute to the increased working pressure notes that the competitive pressure and the large share of self- employed delivery workers can also to a large extent influence the quality of delivery;
Amendment 33 #
Motion for a resolution
Paragraph 9 e (new)
Paragraph 9 e (new)
9e. Calls on the Member States to increase controls of subcontractors in order to comply with the legal and collective terms of employment;
Amendment 34 #
Motion for a resolution
Paragraph 9 f (new)
Paragraph 9 f (new)
9f. Considers that, to achieve an integrated parcel delivery market, high- quality jobs are needed with a sound, well-integrated social dimension allowing the redefinition of existing skills and reskilling;
Amendment 35 #
Motion for a resolution
Paragraph 9 g (new)
Paragraph 9 g (new)
9g. Criticises the Green Paper's lack of focus on issues of education and training opportunities, adequate salaries, and the involvement of the social partners; notes that any internal market regulation must take into account the social dimension, especially in terms of employment models based on self-employment, temporary employment and part-time employment;
Amendment 36 #
Motion for a resolution
Paragraph 9 h (new)
Paragraph 9 h (new)
9h. Highlights that there are delivery performance gaps deriving from delivery workers failing to comply with delivery instructions due to lack of training, calls on the delivery operators to support staff training and education;
Amendment 37 #
Draft opinion
Paragraph 7 a (new)
Paragraph 7 a (new)
7a. Points out that the parcel delivery sector is highly labour-intensive, with working conditions characterized by insecure contracts, long working hours, too high work load (insufficient time to provide good quality), stressful working conditions, low pay and few opportunities to access on-going vocational training;
Amendment 39 #
Draft opinion
Paragraph 7 a (new)
Paragraph 7 a (new)
7a. (new) Recalls the objective of reducing the number of fatal accidents on European roads by half which the European Parliament set in its Resolution of 27 September 2011 on road safety 2011-2020; points out that, according to Commission data, tiredness is the main cause of between 10% and 20% of traffic accidents; notes, moreover, the growth in the use of vehicles of up to 3.5 tonnes for commercial purposes over the past decade; proposes, therefore, that the rules on the harmonisation of certain social legislation relating to road transport laid down in Regulation (EC) No 561/2006 should concern all types of vehicles used for delivery services;
Amendment 41 #
Draft opinion
Paragraph 7 b (new)
Paragraph 7 b (new)
7b. Stresses that ensuring responsible employment conditions in the delivery sector is essential prerequisite for high- quality delivery services as well as social dimension of an integrated parcel delivery market
Amendment 43 #
Motion for a resolution
Paragraph 11 a (new)
Paragraph 11 a (new)
11a. Considers that track-and-trace should be part of a standard set of information about the order provided by e-retailer to consumer;
Amendment 43 #
Draft opinion
Paragraph 7 c (new)
Paragraph 7 c (new)
7c. Calls on the Member States to ensure that fair and decent working and pay conditions throughout the delivery sector are guaranteed, and to combat undeclared employment as well as abuses of self- employed working status
Amendment 44 #
Motion for a resolution
Paragraph 11 b (new)
Paragraph 11 b (new)
11b. Points out that by all the stakeholders involved in cross-border parcel delivery, the parcel needs to be identified by the same track-and-trace code from the submission of parcel to its delivery to consumer;
Amendment 44 #
Draft opinion
Paragraph 7 d (new)
Paragraph 7 d (new)
7d. Considers that an EU-wide e- commerce trust mark ensuring quality, reliability, environmental and social sustainability and adequate working conditions for integrated delivery services could help improve consumer confidence in the online marketplace, stimulate e- retailers and parcel firms to take more responsibility in the delivery chain therefore contributing to sound economic growth and employment creation;
Amendment 45 #
Draft opinion
Paragraph 7 e (new)
Paragraph 7 e (new)
7e. Stresses the need that trust mark is to be granted by competent national authorities to delivery operators who adhere to identified codes of conduct with respect to training and working conditions and environmental aspects; emphasizes that such a trust mark should cover whole delivery chain of operators as well as subcontractors
Amendment 46 #
Draft opinion
Paragraph 7 f (new)
Paragraph 7 f (new)
7f. Notes that e-retailers who would like to display the trust mark to their customers would have to use accredited delivery operators only
Amendment 47 #
Draft opinion
Paragraph 7 g (new)
Paragraph 7 g (new)
7g. Calls on the Commission to develop guidelines, technical standards and pre- conditions that should apply to EU-wide e-commerce trust mark, including requirements for procedures for complaints handling and dispute resolution, fair and decent working and pay conditions and environmental aspects,
Amendment 48 #
Draft opinion
Paragraph 7 h (new)
Paragraph 7 h (new)
7h. Notes that so called „free delivery service" often means that the cost of delivery is not invoiced explicitly but is included in the final price of the product; emphasizes the need for sustainable and transparent tariffs provided to consumer that reflect the true costs of service
Amendment 49 #
Motion for a resolution
Subheading 5 a (new)
Subheading 5 a (new)
European e-Commerce Trustmark
Amendment 49 #
Draft opinion
Paragraph 7 i (new)
Paragraph 7 i (new)
7i. Is concerned at the fact that delivery operators often outsource delivery work to subcontractors and in some cases even sub-subcontractors; emphasizes that this might contribute to the increased working pressure notes that the competitive pressure and the large share of self- employed delivery workers can also to a large extent influence the quality of delivery
Amendment 50 #
Motion for a resolution
Paragraph 14 a (new)
Paragraph 14 a (new)
14a. Stresses the need to create an European e-Commerce Trustmark ensuring quality, reliability, environmental and social sustainability and adequate working conditions for integrated delivery services that could help improve consumer confidence in e- commerce, stimulate e-retailers and parcel firms to take more responsibility in the delivery chain, boost transparency as well as legal certainty for both consumers and businesses and increase competitive advantage of business, especially SMES, therefore contributing to sound economic growth and employment creation;
Amendment 50 #
Draft opinion
Paragraph 7 j (new)
Paragraph 7 j (new)
7j. Calls on the Member States to increase controls of subcontractors in order to comply with the legal and collective terms of employment
Amendment 51 #
Motion for a resolution
Paragraph 14 b (new)
Paragraph 14 b (new)
14b. Calls on the Commission to assess the appropriate legal framework and scale of a pan European E-commerce Trustmark by considering whether such a the accreditation and award of European e-Commerce Trustmark should be carried out by an EU institution or by MS institutions ensure accreditation at national level; Stresses the need that European e-Commerce Trustmark is to be granted to delivery operators who adhere to identified codes of conduct and who comply with obligations related to training and working conditions and environmental protection; emphasizes that such a trust mark should cover whole delivery chain of operators as well as subcontractors;
Amendment 51 #
Draft opinion
Paragraph 7 k (new)
Paragraph 7 k (new)
7k. Highlights that there are delivery performance gaps deriving from delivery workers failing to comply with delivery instructions due to lack of training, calls on the delivery operators to support staff training and education
Amendment 52 #
Motion for a resolution
Paragraph 14 c (new)
Paragraph 14 c (new)
14c. Notes that e-retailers who would like to display European e-Commerce Trustmark on a website as electronic labels would have to use accredited delivery operators only with the purpose to signal adherence to a set of rules ensured by European e-Commerce Trustmark;
Amendment 52 #
Draft opinion
Paragraph 7 l (new)
Paragraph 7 l (new)
7l. Considers that, to achieve an integrated parcel delivery market, high- quality jobs are needed with a sound, well-integrated social dimension allowing the redefinition of existing skills and reskilling
Amendment 53 #
Motion for a resolution
Paragraph 14 d (new)
Paragraph 14 d (new)
14d. Calls on the Commission to develop guidelines, technical standards and pre- conditions that should apply to European e-Commerce Trustmark; stresses that it is necessary for an European e-Commerce Trustmark in order to be effective to be based on a set of minimum features dealing with transparent provisions for consumer protection and information, as well as requirements for procedures for complaints handling and dispute resolution;
Amendment 53 #
Draft opinion
Paragraph 7 m (new)
Paragraph 7 m (new)
7m. criticises the Green Paper's lack of focus on issues of education and training opportunities, adequate salaries, and the involvement of the social partners; notes that any internal market regulation must take into account the social dimension, especially in terms of employment models based on self-employment, temporary employment and part-time employment;
Amendment 54 #
Draft opinion
Paragraph 7 n (new)
Paragraph 7 n (new)
7n. Emphasizes the necessity for the Member States to comply with the applicable driver's working hours and rest periods, the legally permissible working hours and the crediting of all with the work associated activities as working time, as well as the necessity to monitor the compliance with European standards of occupational health and safety protection, including the conditions inside vehicles for all persons responsible for the delivery
Amendment 55 #
Draft opinion
Paragraph 7 o (new)
Paragraph 7 o (new)
7o. Stresses the need to improve geographical coverage and accessibility to universal service for delivery of parcels in rural and remote areas.
Amendment 57 #
Motion for a resolution
Paragraph 16
Paragraph 16
16. Calls on the Member States and the Commission to ensure that the existing regulatory framework is fully transposed, implemented and enforced, with particular attention to the Postal Services Directive, EU competition law, the Directive on Alternative Dispute Resolution and the Consumer Rights Directive;
Amendment 58 #
Motion for a resolution
Paragraph 16 a (new)
Paragraph 16 a (new)
16a. Highlights that the effective enforcement of the legal framework also depends on the surveillance by national regulators of the legal obligations of postal operators, in particular regarding the universal service obligation under Directive 97/67/EC;