Activities of Olga SEHNALOVÁ related to 2015/0278(COD)
Plenary speeches (2)
Accessibility requirements for products and services (debate) CS
Accessibility requirements for products and services (debate) CS
Shadow reports (1)
PDF (2 MB) DOC (480 KB)
Shadow opinions (1)
OPINION on the proposal for a directive of the European Parliament and of the Council on the approximation of the laws, regulations and administrative provisions of the Member States as regards the accessibility requirements for products and services
Amendments (240)
Amendment 33 #
Proposal for a directive
Recital 1
Recital 1
(1) The purpose of this Directive is to contribute to the proper functioning of the internal market by approximating laws, regulations and administrative provisions of the Member States, by eliminating barriers to the free movement of certain accessible products and services This will increase the availability of accessible products and services on the internal market.
Amendment 35 #
Proposal for a directive
Recital 2
Recital 2
(2) The demand for accessible products and services is high and the number of citizens with disabilities and/or functional limitations will increase significantly with the ageing of the European Union's population. An environment where products and services are more accessible allows for a more inclusive society and facilitatesis a prerequisite for independent living.
Amendment 37 #
Proposal for a directive
Recital 3
Recital 3
(3) The disparities between the laws and administrative measures adopted by the Member States in relation to accessibility of products and services for persons with functional limitations includingand persons with disabilities create barriers to the free movement of such products and services and distort effective competition in the internal market. Economic operators, in particular small and medium-sized enterprises (SMEs), are particularly affected by those barriers.
Amendment 39 #
Proposal for a directive
Recital 6
Recital 6
(6) The approximation of national measures at Union level is therefore necessary for the proper functioning of the internal market in order to put an end to fragmentation in the market of accessible products and services, to create economies of scale, to facilitate cross-border trade freedom of movement of products and services, as well as the free movement of persons and mobility, as well as to help economic operators to concentrate resources on innovation instead of using those resources for complying with fragmented legal requirements across the Union.
Amendment 41 #
Proposal for a directive
Recital 7 a (new)
Recital 7 a (new)
(7a) whereas in its reactions to the European Parliament's resolution on "Europe, the world's No 1 tourist destination – a new political framework for tourism in Europe", adopted by the Commission on 13 December 2011, the Commission acknowledged the need to ensure a seamless chain of accessible services to all (transport, accommodation, catering, and attractions), and to this end, it has started to put in place actions to raise awareness, improve the skills in the touristic sector, and ultimately increase the quality of tourist facilities for those with special needs or disabilities;
Amendment 42 #
Proposal for a directive
Recital 8 a (new)
Recital 8 a (new)
(8a) whereas the Treaty on the Functioning of the EU (TFEU) requires the Union to combat discrimination based on disability when defining and implementing its policies and activities (Article 10) and gives it the power to adopt legislation to address such discrimination (Article 19);
Amendment 44 #
Proposal for a directive
Recital 9
Recital 9
(9) This Directive respects the fundamental rights and observes the principles recognised in particular by the Charter of Fundamental Rights of the European Union. In particular, this Directive seeks to ensure full respect for the rights of persons with disabilities to benefit from measures designed to ensure their independence, social and occupational integration and participation in the life of the community and to promote the application of Articles 21 and 26 of the Charter of Fundamental Rights of the European Union, explicitly prohibit discrimination on the ground of disability, and provide for equal participation of the persons with disabilities in society.
Amendment 45 #
Proposal for a directive
Recital 9
Recital 9
(9) This Directive respects the fundamental rights and observes the principles recognised in particular by the Charter of Fundamental Rights of the European Union. In particular, this Directive seeks to ensure full respect for the rights of persons with disabilities, with a perspective of gender equality, to benefit from measures designed to ensure their independence, social and occupational integration and participation in the life of the community and to promote the application of Article 26 of the Charter of Fundamental Rights of the European Union and the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD).
Amendment 52 #
Proposal for a directive
Recital 12 a (new)
Recital 12 a (new)
Amendment 55 #
Proposal for a directive
Recital 13
Recital 13
(13) The entry into force of the Convention in the Member States’ legal orders entails the need to adopt additional national provisions on accessibility of products and services and the built environment related to the provision of goods and services which without Union action would further increase disparities between national provisions.
Amendment 60 #
Proposal for a directive
Recital 16
Recital 16
(16) Products and services falling within the scope of this Directive are the result of a screening exercise, carried out during the preparation of the Impact Assessment that identified those relevant products and services for persons with functional limitations, including older persons and persons with disabilities and older persons, for which Member States have adopted or are likely to adopt diverging national accessibility requirements.
Amendment 66 #
Proposal for a directive
Recital 18
Recital 18
(18) It is necessary to introduce the accessibility requirements which enable all people to fully use the products and services and infrastructure including built environment covered by this Directive in the least burdensome manner for the economic operators and the Member States, notably by only including in the scope the products and services which have been thoroughly selected.
Amendment 68 #
Proposal for a directive
Recital 19
Recital 19
(19) It is therefore necessary to specify accessibility requirements for the placing on the market of products and services as well as the built environment connected to the provision of those products and services which fall within the scope of this Directive in order to ensure their free circulation in the internal market.
Amendment 69 #
Proposal for a directive
Recital 19
Recital 19
(19) It is therefore necessary to specify accessibility requirements for the placing on the market of products and services which fall within the scope of this Directive in order to ensure their free circulation in the internal market and tackle the obstacles to a barrier-free Europe.
Amendment 81 #
Proposal for a directive
Recital 23
Recital 23
(23) In some situations,Without common accessibility requirements of the built environment would facilitate the free movement of the related serviceconnected to products and services, any accessibility standards of services cannot be effective in ensuring accessibility for persons with functional limitations and of persons with disabilities. Therefore, this Directive enablobliges Member States to include the built environment used in the provision of the services under the scope of this Directive, ensuring compliance with the accessibility requirements set in Annex X.
Amendment 98 #
Proposal for a directive
Recital 40
Recital 40
(40) In the absence of harmonised standards and where needed for market harmonisation purposes, the Commission should be able adopt , in cooperation with organisations representing persons with disabilities, implementing acts establishing common technical specifications for the accessibility requirements set in this Directive.
Amendment 110 #
Proposal for a directive
Recital 54 a (new)
Recital 54 a (new)
(54a) The deployment of applications providing information based on spatial data services contributes to the independent and safe movement of persons with functional limitation and persons with disabilities. The spatial data for these applications should provide the content of information adapted to the specific needs of persons with functional limitation and persons with disabilities.
Amendment 114 #
Proposal for a directive
Article 1 – paragraph 1 – point b – point iii a (new)
Article 1 – paragraph 1 – point b – point iii a (new)
(iiia) payment terminals.
Amendment 121 #
Proposal for a directive
Article 1 – paragraph 2 – point c
Article 1 – paragraph 2 – point c
(c) air, bus and coach, rail and waterborne passenger transport services; including urban transport: (i) the built environment (ii) self-service terminals, ticketing machines and check-in machines and payment terminals, with at least one easily accessible machine operating in each defined station area; (iii) websites, mobile device-based services, smart ticketing and real-time information
Amendment 125 #
Proposal for a directive
Article 1 – paragraph 2 – point c
Article 1 – paragraph 2 – point c
(c) air, bus, rail and waterborne passenger transport services, including urban transport and step-free access on all public stations;
Amendment 127 #
Proposal for a directive
Article 1 – paragraph 2 – point f a (new)
Article 1 – paragraph 2 – point f a (new)
(fa) accommodation services.
Amendment 135 #
Proposal for a directive
Article 1 – paragraph 3 – point d
Article 1 – paragraph 3 – point d
(d) transport infrastructure in accordance with Regulations (EU) No 1315/2013 and 1316/2013 45a of the European Parliament and of the Council.46 __________________ 45aRegulation (EU) No 1316/2013 of the European Parliament and of the Council of 11 December 2013 establishing the Connecting Europe Facility, amending Regulation (EU) No 913/2010 and repealing Regulations (EC) No 680/2007 and (EC) No 67/2010 (OJ L 348, 20.12.2013, p. 129). 46 Regulation (EU) No 1315/2013 of the European Parliament and of the Council of 11 December 2013 on Union guidelines for the development of the trans-European transport network (OJ L 348, 20.12.2013, p.1).
Amendment 153 #
Proposal for a directive
Article 2 – paragraph 1 – point 21 a (new)
Article 2 – paragraph 1 – point 21 a (new)
(21a) "spatial data services" as referred to in Article 3 of the Directive 2007/2/EC means the operations which may be performed, by invoking a computer application, on the spatial data contained in spatial data sets or on the related metadata;
Amendment 154 #
Proposal for a directive
Article 2 – paragraph 1 – point 21 b (new)
Article 2 – paragraph 1 – point 21 b (new)
(21b) "accommodation services" means services that provide short-term lodging and other hospitality services such as hotels, hostels, campsites and apartments for rent as well as other private accommodation facilities.
Amendment 157 #
Proposal for a directive
Article 3 – paragraph 3
Article 3 – paragraph 3
3. The following self-service terminals: Automatic Teller Machines, ticketing machines, payment terminals and check-in machines shall comply with the requirements set out in Section II of Annex I.
Amendment 161 #
Proposal for a directive
Article 3 – paragraph 6
Article 3 – paragraph 6
6. Air, bus and coach, rail and waterborne passenger transport services including urban transport, built environment, the websites, the mobile device-based services, smart ticketing and real-time information including those that can use spatial data services and Self- service terminals, ticketing machines, payment terminals and check-in machines used for provision of passenger transport services shall comply with the corresponding requirements set out in Section V of Annex I.
Amendment 164 #
Proposal for a directive
Citation 1 a (new)
Citation 1 a (new)
Having regard to the Charter of Fundamental Rights of the European Union, in particular Article 26 thereof,
Amendment 165 #
Proposal for a directive
Recital 1
Recital 1
(1) The purpose of this Directive is to contribute to the proper functioning of the internal market by approximating laws, regulations and administrative provisions of the Member States, by eliminating barriers to the free movement of certain accessible products and services This will increase the availiability of accessible products and services on the internal market.
Amendment 170 #
Proposal for a directive
Recital 3
Recital 3
(3) The disparities between the laws and administrative measures adopted by the Member States in relation to accessibility of products and services for persons with functional limitations includingand persons with disabilities create barriers to the free movement of such products and services and distort effective competition in the internal market. Economic operators, in particular small and medium-sized enterprises (SMEs), are particularly affected by those barriers.
Amendment 172 #
Proposal for a directive
Article 3 – paragraph 10
Article 3 – paragraph 10
10. Member States may decidshall ensure, in the light of national conditions, that the built environment used by clients of passenger transport services including the environment that is managed by service providers and by infrastructure operators as well as the built environment used by clients of banking services, and customer services centres and shops under the scope of telephony operators as well as any other service or place for purchase of any of the products included in this Directive shall comply with the accessibility requirements of Annex I, section X, in order to maximise their use by persons with functional limitations, including and persons with disabilities.
Amendment 174 #
Proposal for a directive
Recital 6
Recital 6
(6) The approximation of national measures at Union level is therefore necessary for the proper functioning of the internal market in order to put an end to fragmentation in the market of accessible products and services, to create economies of scale, to facilitate cross-border trade, freedom of movement of products and services, free movement of persons and mobility, as well as to help economic operators to concentrate resources on innovation instead of using those resources for complying with fragmented legal requirements across the Union.
Amendment 175 #
Proposal for a directive
Article 3 – paragraph 10 a (new)
Article 3 – paragraph 10 a (new)
10a. Accommodation services shall comply with the requirements set out in Sections VIII and X of the Annex I.
Amendment 179 #
Proposal for a directive
Recital 13
Recital 13
(13) The entry into force of the Convention in the Member States’ legal orders entails the need to adopt additional national provisions on accessibility of products and services and the built environment related to the provision of goods and services which without Union action would further increase disparities between national provisions.
Amendment 182 #
Proposal for a directive
Recital 16
Recital 16
(16) Products and services falling within the scope of this Directive are the result of a screening exercise, carried out during the preparation of the Impact Assessment that identified those relevant products and services for persons with functional limitations, includingolder persons and persons with disabilities and older persons, for which Member States have adopted or are likely to adopt diverging national accessibility requirements.
Amendment 189 #
Proposal for a directive
Recital 18
Recital 18
(18) It is necessary to introduce the accessibility requirements which enable all people to fully use the products and services and infrastructure, including the built environment, covered by this Directive in the least burdensome manner for the economic operators and the Member States, notably by only including in the scope the products and services which have been thoroughly selected.
Amendment 189 #
Proposal for a directive
Article 12 – paragraph 3 – point b
Article 12 – paragraph 3 – point b
(b) the estimated costs and benefits for the economic operators in relation to the estimated benefit for persons with disabilities, taking into account the frequency and duration of use of the specific product or servicefunctional limitation and persons with disabilities.
Amendment 193 #
Proposal for a directive
Recital 19
Recital 19
(19) It is therefore necessary to specify accessibility requirements for the placing on the market of products and services as well as the built environment connected to the provision of those products and services which fall within the scope of this Directive in order to ensure their free circulation in the internal market.
Amendment 194 #
Proposal for a directive
Article 12 – paragraph 6 a (new)
Article 12 – paragraph 6 a (new)
6a. Member States are encouraged to provide incentives and guidelines to facilitate the implementation of this Directive. Acknowledging the benefits of their contribution to promote all efforts and goals achieved in this regard, the procedures and guidelines shall be developed in consultation with relevant stakeholders, including persons with disabilities and their representative organisations.
Amendment 195 #
Proposal for a directive
Article 12 – paragraph 6 a (new)
Article 12 – paragraph 6 a (new)
6a. Member States are encouraged to provide incentives and guidelines to facilitate the implementation of this Directive. The procedures and guidelines shall be developed in consultation with relevant stakeholders, including persons with disabilities and their representative organisations.
Amendment 197 #
Proposal for a directive
Article 14 – paragraph 2 a (new)
Article 14 – paragraph 2 a (new)
2a. Relevant stakeholders, including persons with disabilities and their representative organisations, should be consulted systematically as part of the procedure for the adoption of implementing acts.
Amendment 198 #
Proposal for a directive
Recital 21
Recital 21
(21) The Commission’s proposal for a DirectiveDirective (EU) 2016/2102 of the European Parliament and of the Council34 includes accessibility requirements for a specific set of public sector bodies’' websites. In addition, it proposes to establishes the basis for a monitoring and reporting methodology of the compliance of the relevant websites and mobile applications with the requirements listed in that Directive. Both the accessibility requirements and the monitoring and reporting methodology included in that Directive are to apply to the public sector bodies' websites and mobile applications. With the purpose of, notably, ensuring that relevant authorities implement the same accessibility requirements independently of the type of regulated website and mobile applications, the accessibility requirements set out in this Directive should be aligned to those of the proposed Directive on the accessibility of public sector bodies’ websitesDirective (EU) 2016/2102. Activities of ecommerce of public sector websites and mobile applications which are not covered by that Directive, fall under (EU) 2016/2102 fall within the scope of this proposalDirective, in order to ensure that the online sale of products and services is accessible for persons with disabilities and older persons, irrespective of their public or private sale. __________________ 34 Proposal for a DirectiveDirective (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of public sector bodies' websites COM(2012) 721the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p. 1) .
Amendment 199 #
Proposal for a directive
Article 18 – paragraph 1 – introductory part
Article 18 – paragraph 1 – introductory part
1. Member States shall establish, implement and periodically update adequatetailed procedures in order to:
Amendment 202 #
Proposal for a directive
Recital 23
Recital 23
(23) In some situations,Without common accessibility requirements of the built environment would facilitate the free movement of the related services and ofconnected to products and services, any accessibility standards of goods and services cannot be effective in ensuring accessibility for persons with disabilities. . Therefore, this Directive enablesshould oblige Member States to include the built environment used in the provision of the products and services under the scope of this Directive, ensuring compliance with the accessibility requirements set in Annex X.
Amendment 214 #
Proposal for a directive
Article 22 – paragraph 2 – point b
Article 22 – paragraph 2 – point b
(b) the estimated costs and benefits for the competent authorities concerned in relation to the estimated benefit for persons with functional limitations and persons with disabilities, taking into account the frequency and duration of use of the specific product or service;
Amendment 217 #
Proposal for a directive
Article 22 – paragraph 4
Article 22 – paragraph 4
4. Where a competent authority has used the exception provided for in paragraphs 1, 2 and 3 for a specific product or service it shall notify the Commission thereof. The notification shall include the assessment referred to in paragraph 2 and it shall be made available to the public in accessible format.
Amendment 225 #
Proposal for a directive
Recital 36
Recital 36
(36) For reasons of proportionality, accessibility requirements should only apply to the extent that they do not impose a disproportionate burden on the economic operator concerned, or require a change in the products and services which would result in their fundamental alteration in accordance with the specified criteria. Only legitimate reasons should be taken into account in any assessment of the extent to which the accessibility requirements cannot be met because they would impose a disproportionate burden. Lack of priority, time or knowledge should not be considered as legitimate reasons.
Amendment 228 #
Proposal for a directive
Recital 37
Recital 37
(37) This Directive should follow the principle of 'think small first' and shouldbe wide- reaching, while also takeing account of the administrative burdens that SMEs are faced with. It should set lightprecise and effective rules in terms of conformity assessment and should establish safeguard clauses for economic operators, rather than providing for general exceptions and derogations for those enterpriseseconomic operators could invoke safeguard clauses under exceptional circumstances only, rather than providing for general exceptions and derogations for those enterprises. Exceptions to the rules of conformity assessment should be interpreted restrictively. Consequently, when setting up the rules for the selection and implementation of the most appropriate conformity assessment procedures, the situation of SMEs should be taken into account and the obligations to assess conformity of accessibility requirements should be limited to the extent that they do not pose a disproportionate burden on SMEs. In addition, market surveillance authorities should operate in a proportionate manner in relation to the size of undertakings and to the small serial or non-serial nature of the production concerned, without creating unnecessary obstacles for SMEs and without compromising the protection of public interests.
Amendment 228 #
Proposal for a directive
Article 27 – paragraph 2
Article 27 – paragraph 2
2. They shall apply those provisions from [… insert date - sixthree years after the entry into force of this Directive]; For the built environment shall be applied from [... insert date ten years after the entry into force of this Directive].
Amendment 232 #
Proposal for a directive
Recital 40
Recital 40
(40) In the absence of harmonised standards and where needed for market harmonisation purposes, the Commission should be able adopt or to specify needs of persons with functional limitations and persons with disabilities, the Commission should be able adopt, in cooperation with organisations representing persons with disabilities, implementing acts establishing common technical specifications for the accessibility requirements set in this Directive.
Amendment 237 #
Proposal for a directive
Annex I – section I – paragraph 2
Annex I – section I – paragraph 2
2. User interface and functionality designFunctionality requirements for user interface and design of the product: In order to make accessible the design of the products and their user interface as referred to in points (d) and (e) of point 1 they mustshall be designed, where applicable, as follows:
Amendment 238 #
Proposal for a directive
Annex I – section I – paragraph 2 – point a
Annex I – section I – paragraph 2 – point a
(a) provide for communication and orientation via more than one sensory channel including:
Amendment 239 #
Proposal for a directive
Annex I – section I – paragraph 2 – point a – point i a (new)
Annex I – section I – paragraph 2 – point a – point i a (new)
(ia) where the product provides visual modes of communication and operation, the product shall provide at least one mode of information and operation that does not require vision,
Amendment 240 #
Proposal for a directive
Annex I – section I – paragraph 2 – point a – point i b (new)
Annex I – section I – paragraph 2 – point a – point i b (new)
(ib) where the product provides auditory modes of information and operation, the product shall provide at least one mode of information and operation that does not require hearing;
Amendment 241 #
Proposal for a directive
Annex I – section I – paragraph 2 – point b
Annex I – section I – paragraph 2 – point b
(b) provide for alternatives to speech for communication and orientation. Where the product requires vocal input from users, the product shall provide at least one mode of operation that does not require the users to generate orally- generated sounds like speech, whistles or clicks;
Amendment 242 #
Proposal for a directive
Annex I – section I – paragraph 2 – point c
Annex I – section I – paragraph 2 – point c
(c) provide for flexible magnification and contrastwhere the product provides visual modes of communication and operation, provide for features that enable users to make better use of their limited vision, including by providing flexible magnification without loss of content or functionality, flexible contrast and brightness, and where possible, it should include flexible ways to separate and control foreground from background visual elements and flexible control over the field of vision required;
Amendment 243 #
Proposal for a directive
Recital 45
Recital 45
(45) In accordance with Regulation (EC) No 765/2008 by affixing the CE marking to a product, the manufacturer declares that the product is in conformity with all applicable accessibility requirements and that he takes full responsibility therefor. The manufacturer should add a clear reference to accessibility next to the CE marking in order to better inform consumers.
Amendment 243 #
Proposal for a directive
Annex I – section I – paragraph 2 – point d
Annex I – section I – paragraph 2 – point d
(d) provide for an alt visual mode of opernative colour to convey informationon that does not require user perception of colour;
Amendment 244 #
Proposal for a directive
Annex I – section I – paragraph 2 – point e
Annex I – section I – paragraph 2 – point e
(e) provide for flexible ways to separate and control foreground from background including for reducing background noise and improve clarityuser control of volume and enhanced audio features to improve audio clarity, including flexible ways to separate and control foreground from background sound where voice and background are available as separate audio streams;
Amendment 245 #
Proposal for a directive
Annex I – section I – paragraph 2 – point f
Annex I – section I – paragraph 2 – point f
(f) provide for user control of volume; sequential control and alternatives to fine motor control, including where the product requires manual actions, the product shall provide features that enable users to make use of the product through alternative modes of operation not requiring fine motor control like manipulation or hand strength, nor operation of more than one control at the same time;
Amendment 246 #
Proposal for a directive
Annex I – section I – paragraph 2 – point g
Annex I – section I – paragraph 2 – point g
(g) provide for sequential contromodes of operation with limited reach and strength including where product is free-standing or installed, the informational and altopernatives to fine motor controlonal elements shall be located within standard accessible reach ranges or it shall be possible for a user to place it within reach;
Amendment 247 #
Proposal for a directive
Annex I – section I – paragraph 2 – point h
Annex I – section I – paragraph 2 – point h
(h) provide for modes of operation with limited reach and strengthwhere the product provides visual modes of information, the product shall provide at least one mode of information that minimizes the potential for provide avoidance of triggering photosensitive seizures;
Amendment 248 #
Proposal for a directive
Annex I – section I – paragraph 2 – point i
Annex I – section I – paragraph 2 – point i
(i) provide avoidance of triggering photosensitive seizures.for features that make its communication and user operation simpler and easier to use;
Amendment 249 #
Proposal for a directive
Annex I – section I – paragraph 2 – point i a (new)
Annex I – section I – paragraph 2 – point i a (new)
(ia) where the product provides features that are provided for accessibility, the users’ privacy shall be maintained when using those features.
Amendment 250 #
Proposal for a directive
Recital 50
Recital 50
(50) A safeguard procedure should be set up which applies only in the event of disagreement between Member States over measures taken by a Member State under which interested parties are informed of measures intended to be taken with regard to products not complying with the accessibility requirements of this Directive. It should allow market surveillance authorities, in cooperation with organisations representing persons with disabilities and the relevant economic operators, to act at an earlier stage in respect of such products.
Amendment 250 #
Proposal for a directive
Annex I – section I – paragraph 2 a (new)
Annex I – section I – paragraph 2 a (new)
2a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the product and its compatibility with assistive technologies, in accessible modes of communication for users with functional limitations, including persons with disabilities.
Amendment 251 #
Proposal for a directive
Annex I – section V – title
Annex I – section V – title
Air, bus and coach, rail and waterborne passenger transport services; websites used for provision of passenger transport services built environment; mobile device- based services, smart ticketing and real time information; Self- service terminals, ticketing machines, payment terminals and check-in machines used for provision of passenger transport services
Amendment 252 #
Proposal for a directive
Annex I – section V – part A – paragraph 1
Annex I – section V – part A – paragraph 1
1. The provision of services in order to maximise their foreseeable use by persons with functional limitations, including and persons with disabilities, shall be achieved by:
Amendment 254 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 – point a – point i
Annex I – section V – part A – paragraph 1 – point a – point i
(i) the information content shall be made available in text formats that can be used to generate alternative assistive formats to be presented in different ways by the users and via more than one sensory channelaccessible web format and electronic non- web document by making them perceivable, operable, understandable and robust in accordance with point (b),
Amendment 255 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 – point a – point ii
Annex I – section V – part A – paragraph 1 – point a – point ii
(ii) alternatives to non-text cshall list and explain how to use the accessibility features of the service including accessibility of vehicles and surrounding infrastructure and built environtment shall be provided;as well as information about assistance provided according to Regulation 1107/2006, Regulation 1177/2010, Regulation 1371/2007, and Regulation 181/2011,
Amendment 257 #
Proposal for a directive
Article 1 – title
Article 1 – title
Subject matter and scope
Amendment 257 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 – point a – point iii
Annex I – section V – part A – paragraph 1 – point a – point iii
(iii) the shall be provided on alternative non-electronic information, including the related online applications needed in the provision of the service shall be provided in accordance with point (b)s upon request. The alternative non-electronic formats may include large print, Braille, or easy-to- read.
Amendment 258 #
Proposal for a directive
Article 1 – paragraph -1 (new)
Article 1 – paragraph -1 (new)
-1. In order to improve the functioning of the internal market, this Directive aims at approximating the laws, regulations and administrative provisions of the Member States, by eliminating barriers to the free movement of certain accessible products and services.
Amendment 259 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 – point b
Annex I – section V – part A – paragraph 1 – point b
(b) making websites including online applications needed for the provision of the service accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level;
Amendment 261 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 – point c
Annex I – section V – part A – paragraph 1 – point c
(c) including functions, practices, policies and procedures and alterations in the operation of the service targeted to address the needs of persons with functional limitations.making mobile-based services including mobile applications needed in the provision of the service accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level;
Amendment 262 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 – point c a (new)
Annex I – section V – part A – paragraph 1 – point c a (new)
(ca) including functions, practices, policies and procedures and alterations in the operation of the service targeted to address the needs of persons with functional limitations and persons with disabilities: (i) smart ticketing (electronic reservation, booking of tickets, etc.); (ii) real-time passenger information (timetables; information about traffic disruptions, connecting services, onwards travel with other transport modes, etc.); (iii) additional service information (e.g. staffing of stations; lifts that are out of order or services that are temporarily unavailable).
Amendment 263 #
Proposal for a directive
Article 1 – paragraph 1 – point b – introductory part
Article 1 – paragraph 1 – point b – introductory part
(b) the following self-service terminals, including:
Amendment 263 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 – point c b (new)
Annex I – section V – part A – paragraph 1 – point c b (new)
(cb) the built environment needed for the provision of the service shall comply with Section IX of this Annex
Amendment 264 #
Proposal for a directive
Annex I – section V – part A – paragraph 1 a (new)
Annex I – section V – part A – paragraph 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations, including persons with disabilities.
Amendment 265 #
Proposal for a directive
Annex I – section V – part B
Annex I – section V – part B
Amendment 267 #
Proposal for a directive
Annex I – section V – part B – point a
Annex I – section V – part B – point a
Amendment 268 #
Proposal for a directive
Article 1 – paragraph 1 – point b – point iii a (new)
Article 1 – paragraph 1 – point b – point iii a (new)
(iiia) payment terminals.
Amendment 271 #
Proposal for a directive
Annex I – section V – part C
Annex I – section V – part C
Amendment 273 #
Proposal for a directive
Annex I – section V – part C – paragraph 1
Annex I – section V – part C – paragraph 1
Amendment 274 #
Proposal for a directive
Annex I – section V – part C – paragraph 1 – point a
Annex I – section V – part C – paragraph 1 – point a
Amendment 276 #
Proposal for a directive
Annex I – section V – part C – paragraph 1 – point a – point i
Annex I – section V – part C – paragraph 1 – point a – point i
Amendment 277 #
Proposal for a directive
Article 1 – paragraph 1 – point da (new)
Article 1 – paragraph 1 – point da (new)
(da) e-book readers.
Amendment 278 #
Proposal for a directive
Annex I – section V – part C – paragraph 1 – point a – point ii
Annex I – section V – part C – paragraph 1 – point a – point ii
Amendment 283 #
Proposal for a directive
Annex I – section V – part C – paragraph 1 – point a – point iii
Annex I – section V – part C – paragraph 1 – point a – point iii
Amendment 284 #
Proposal for a directive
Annex I – section V – part C – paragraph 1 – point b
Annex I – section V – part C – paragraph 1 – point b
Amendment 290 #
Proposal for a directive
Annex I – section V – part D – title
Annex I – section V – part D – title
D. Self-service terminals, ticketing machines, payment terminals and check-in machines used for provision of passenger transport services:
Amendment 291 #
Proposal for a directive
Annex I – section V – part D – paragraph 1
Annex I – section V – part D – paragraph 1
The design and production of products in order to maximise their foreseeable use by persons with functional limitations, including persons with disabilities and those with age related impairments, shall be achieved by complying with making accessible the following accessibility requirements:
Amendment 293 #
Proposal for a directive
Article 1 – paragraph 2 – point d
Article 1 – paragraph 2 – point d
(d) banking and payment services;
Amendment 293 #
Proposal for a directive
Annex I – section V – part D – paragraph 1 – point a – point i
Annex I – section V – part D – paragraph 1 – point a – point i
(i) mustshall be available by more than one sensory channel;
Amendment 295 #
Proposal for a directive
Annex I – section V – part D – paragraph 1 – point a – point ii
Annex I – section V – part D – paragraph 1 – point a – point ii
(ii) mustshall be understandable;
Amendment 297 #
Proposal for a directive
Article 1 – paragraph 2 – point e
Article 1 – paragraph 2 – point e
(e) e-books and e-book readers;
Amendment 297 #
Proposal for a directive
Annex I – section V – part D – paragraph 1 – point a – point iii
Annex I – section V – part D – paragraph 1 – point a – point iii
(iii) mustshall be perceivable;
Amendment 299 #
Proposal for a directive
Annex I – section V – part D – paragraph 1 – point a – point iii a (new)
Annex I – section V – part D – paragraph 1 – point a – point iii a (new)
(iiia) shall list and explain how to activate and use the accessibility features of the product and its compatibility with assistive technologies;
Amendment 301 #
Proposal for a directive
Annex I – section V – part D – paragraph 1 – point a – point iv
Annex I – section V – part D – paragraph 1 – point a – point iv
(iv) shall have an adequate size of fontsand type of fonts with sufficient contrast between the characters and their background in order to maximise its readability in foreseeable use conditions;
Amendment 302 #
Proposal for a directive
Article 1 – paragraph 2 – point f a (new)
Article 1 – paragraph 2 – point f a (new)
(fa) websites and mobile device-based services of postal, energy and insurance providers.
Amendment 303 #
Proposal for a directive
Annex I – section V – part D – paragraph 1 – point d
Annex I – section V – part D – paragraph 1 – point d
(d) the interfacing of the product with assistive devicesproduct shall provide compatibility with assistive devices and technologies, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices. The product shall also allow for the use of personal headsets.
Amendment 304 #
Proposal for a directive
Annex I – section V – part D – paragraph 1 – point d
Annex I – section V – part D – paragraph 1 – point d
(d) the interfacing of the product with assistive devicesproduct shall provide compatibility with assistive devices and technologies, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices. The product shall also allow for the use of personal headsets.
Amendment 306 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – title
Annex I – section V – part D – paragraph 2 – title
2. User interface and functionality designFunctionality requirements for user interface and design of the product
Amendment 308 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – paragraph 1
Annex I – section V – part D – paragraph 2 – paragraph 1
In order to make accessible the design of the products and their user interface as referred to in points (b) and (c) of point 1 they must be designed, where applicable, as followin accordance with Section I Point 2 as well as:
Amendment 310 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – point a
Annex I – section V – part D – paragraph 2 – point a
(a) provide for communication and orientation via more than one sensory channelIt shall not require that an accessibility feature be on in order for a user who needs the feature to turn it on;
Amendment 312 #
(b) provide for communication and orientation via more than one sensory channelwhere a timed response is required, the user shall be alerted visually, as well as by touch or sound, and shall be given the possibility to extend the time permitted;
Amendment 314 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – point c
Annex I – section V – part D – paragraph 2 – point c
(c) provide for flexible magnification and contrastthe product shall be operable, including the operable parts of the product, such as keys and controls, shall have an adequate contrast between the keys and controls and their background, and shall be tactilely discernible;
Amendment 316 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – point d
Annex I – section V – part D – paragraph 2 – point d
(d) provide for an alternative colour to convey informationwhere keys, tickets, or cards are provided, these shall have an orientation that is tactilely discernible if orientation is important to further use of the key, ticket or card;
Amendment 318 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – point e
Annex I – section V – part D – paragraph 2 – point e
(e) provide for flexible ways to separate and control foreground from background including for reducing background noise and improve clarity;where the product uses biological characteristics of the user, it shall not rely on the use of a particular biological characteristic as the only means of user identification or for control of the product.
Amendment 320 #
Amendment 321 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – point g
Annex I – section V – part D – paragraph 2 – point g
Amendment 322 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – point h
Annex I – section V – part D – paragraph 2 – point h
Amendment 323 #
Proposal for a directive
Annex I – section V – part D – paragraph 2 – point i
Annex I – section V – part D – paragraph 2 – point i
Amendment 324 #
Proposal for a directive
Annex I – section VIII – part A – paragraph 1 – point a– point i
Annex I – section VIII – part A – paragraph 1 – point a– point i
(i) the information content shall be made available in text formats that can be used to generate alternative assistive formats to be presented in different ways by the users and via more than one sensory channel,accessible web format by making them perceivable, operable, understandable and robust in accordance with point (b)
Amendment 325 #
Proposal for a directive
Annex I – section VIII – part A – paragraph 1 – point a– point ii
Annex I – section VIII – part A – paragraph 1 – point a– point ii
(ii) alternatives to non-text content shall be provided;shall list and explain how to use the accessibility features of the service and its complementarity with a variety of assistive technologies.
Amendment 326 #
Amendment 327 #
Proposal for a directive
Annex I – section VIII – part A – paragraph 1 – point b
Annex I – section VIII – part A – paragraph 1 – point b
(b) making websites and online applications needed for the provision of the service accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level;
Amendment 328 #
Proposal for a directive
Article 2 – point 1
Article 2 – point 1
(1) “accessible products and services” are products and services that are perceptible, operable and, understandable and robust for persons with functional limitations, including and persons with disabilities, on an equal basis with others;
Amendment 328 #
Proposal for a directive
Annex I – section VIII – part A – paragraph 1 – point b a (new)
Annex I – section VIII – part A – paragraph 1 – point b a (new)
(ba) making mobile-based services including mobile applications needed for the provision of ecommerce services accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level;
Amendment 329 #
Proposal for a directive
Annex I – section VIII – part A – paragraph 1 – point b b (new)
Annex I – section VIII – part A – paragraph 1 – point b b (new)
(bb) Electronic identification, security and payment methods needed for the provision of the service shall be understandable, perceivable, operable and robust without undermining the security and privacy of the user.
Amendment 330 #
Proposal for a directive
Annex I – section VIII – part A – paragraph 1 a (new)
Annex I – section VIII – part A – paragraph 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 332 #
Proposal for a directive
Annex I – section VIII a (new)
Annex I – section VIII a (new)
Amendment 333 #
Proposal for a directive
Annex I – section IX – part A – paragraph 1 – introductory part
Annex I – section IX – part A – paragraph 1 – introductory part
The design and production of products in order to maximise their foreseeable use by persons with functional limitations, including and persons with disabilities and those with age related impairments, shall be achieved by complying with making accessible the following accessibility requirements:
Amendment 334 #
Proposal for a directive
Annex I – section IX – part A – paragraph 1 – point a – point i
Annex I – section IX – part A – paragraph 1 – point a – point i
(i) mustshall be available by more than one sensory channel;
Amendment 335 #
Proposal for a directive
Article 2 – point 2
Article 2 – point 2
(2) “universal design” referred to also as “design for all” means the design of products, environments, programmes and services to be usable by all people, to the greatest extent possible, without the need for adaptation or specialised design; “universal design” does not exclude assistive devices for particular groups of persons with functional limitations, including and persons with disabilities where this is needed;
Amendment 335 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point a – point ii
Annex I – section IX– part A – paragraph 1 – point a – point ii
(ii) mustshall be understandable;
Amendment 336 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point a – point iii
Annex I – section IX– part A – paragraph 1 – point a – point iii
(iii) mustshall be perceivable;
Amendment 337 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point a – point iv
Annex I – section IX– part A – paragraph 1 – point a – point iv
(iv) shall have an adequate size of fontsand type of fonts with sufficient contrast between the characters and their background in order to maximise its readability in foreseeable use conditions;
Amendment 338 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point a – point iv a (new)
Annex I – section IX– part A – paragraph 1 – point a – point iv a (new)
(iva) shall be made available in accessible web format and electronic non- web documents by making them perceivable, operable, understandable and robust
Amendment 339 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point b
Annex I – section IX– part A – paragraph 1 – point b
(b) the packaging of the product including the information provided in it (opening, closing, use, disposal); which:
Amendment 340 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point b – point i (new)
Annex I – section IX– part A – paragraph 1 – point b – point i (new)
(i) shall meet the requirements laid down in Point 1(a)
Amendment 341 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point b – point i a (new)
Annex I – section IX– part A – paragraph 1 – point b – point i a (new)
(ia) shall in a simple and precise way inform the users that the product incorporates accessibility features and its compatibility with assistive technologies;
Amendment 342 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point c – introductory part
Annex I – section IX– part A – paragraph 1 – point c – introductory part
(c) the product instructions for use, installation and maintenance, storage and disposal of the product , whether provided separately or integrated within the product, which shall comply with the following:
Amendment 343 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point c – point i
Annex I – section IX– part A – paragraph 1 – point c – point i
Amendment 344 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point c – point ii
Annex I – section IX– part A – paragraph 1 – point c – point ii
Amendment 345 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point c – point ii a (new)
Annex I – section IX– part A – paragraph 1 – point c – point ii a (new)
(iia) shall be made available in accessible web format and electronic non- web document by making them perceivable, operable, understandable and robust
Amendment 346 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point c – point ii b (new)
Annex I – section IX– part A – paragraph 1 – point c – point ii b (new)
(iib) shall list and explain how to use the accessibility features of the product and its compatibility with a variety of assistive technologies available at Union and international level
Amendment 347 #
Proposal for a directive
Article 2 – point 21 a (new)
Article 2 – point 21 a (new)
(21a) "assistive technology" means any item, piece of equipment, or product system that is used to increase, maintain, or improve functional capabilities of individuals with functional limitations, and persons with disabilities and older people;
Amendment 347 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point c – point ii c (new)
Annex I – section IX– part A – paragraph 1 – point c – point ii c (new)
(iic) shall be provided on alternative non-electronic formats upon request. The alternative non-electronic formats may include large print, Braille, or easy-to- read text.
Amendment 348 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 – point f
Annex I – section IX– part A – paragraph 1 – point f
(f) the interfacing of the product withproduct shall provide compatibility with a variety of assistive devices and technologies available at Union and international level, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices.
Amendment 349 #
Proposal for a directive
Article 2 – point 21 b (new)
Article 2 – point 21 b (new)
(21b) "specific access service" means a service such as audio description, subtitles for the deaf and hard of hearing, and signing that improves the accessibility of audiovisual content, namely programs, for persons with disabilities;
Amendment 349 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – title
Annex I – section IX– part A – paragraph 2 – title
Amendment 350 #
Proposal for a directive
Article 2 – point 21 c (new)
Article 2 – point 21 c (new)
(21c) "Subtitles for deaf persons and hard of hearing (SDH) persons" means synchronized visual text alternatives for both speech and non-speech audio information needed to understand the media content;
Amendment 350 #
Proposal for a directive
Annex I – section IX– part A – paragraph 1 a (new)
Annex I – section IX– part A – paragraph 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the product and its compatibility with assistive technologies, in accessible modes of communication for users with functional limitations, including persons with disabilities.
Amendment 351 #
Proposal for a directive
Article 2 – point 21 d (new)
Article 2 – point 21 d (new)
(21d) "audio description" means additional audible narrative, interleaved with the dialogue, which describes the significant aspects of the visual content of audiovisual media that cannot be understood from the main soundtrack alone;
Amendment 351 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point a
Annex I – section IX– part A – paragraph 2 – point a
(a) provide for communication and orientation via more than one sensory channel including;
Amendment 352 #
Proposal for a directive
Article 2 – point 21 e (new)
Article 2 – point 21 e (new)
(21e) "spoken subtitles or audio subtitles" means read aloud of subtitles in the national language when the audio speech is in a different language;
Amendment 352 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point a – point i (new)
Annex I – section IX– part A – paragraph 2 – point a – point i (new)
(i) where the product provides visual modes of communication and operation, the product shall provide at least one mode of information and operation that does not require vision,
Amendment 353 #
Proposal for a directive
Article 2 – point 21 f (new)
Article 2 – point 21 f (new)
(21f) "relay services" means phone services operated by interpreters that enable people who are deaf or hard of hearing or who have a speech impairment, to communicate by phone through an interpreter with a person who can hear in a manner that is "functionally equivalent" to the ability of an individual without a disability;
Amendment 353 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point a – point ii (new)
Annex I – section IX– part A – paragraph 2 – point a – point ii (new)
(ii) where the product provides auditory modes of information and operation, the product shall provide at least one mode of information and operation that does not require hearing;
Amendment 354 #
Proposal for a directive
Article 2 – point 21 g (new)
Article 2 – point 21 g (new)
(21g) "real time text" means communication using the transmission of text where characters are transmitted by a terminal as they are typed in such a way that the communication is perceived by the user as being continuous;
Amendment 354 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point b
Annex I – section IX– part A – paragraph 2 – point b
(b) provide for alternatives to speech for communication and orientation. Where the product requires vocal input from users, the product shall provide at least one mode of operation that does not require the users to generate orally- generated sounds like speech, whistles or clicks;
Amendment 355 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point c
Annex I – section IX– part A – paragraph 2 – point c
(c) provide for flexible magnification and contrastwhere the product provides visual modes of communication and operation, provide for features that enable users to make better use of their limited vision, including by providing flexible magnification without loss of content or functionality, flexible contrast and brightness, and where possible, it should include flexible ways to separate and control foreground from background visual elements and flexible control over the field of vision required;
Amendment 356 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point d
Annex I – section IX– part A – paragraph 2 – point d
(d) provide for an alt visual mode of opernative colour to convey informationon that does not require user perception of colour;
Amendment 357 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point e
Annex I – section IX– part A – paragraph 2 – point e
(e) provide for flexible ways to separate and control foreground from background including for reducing background noise and improve clarityuser control of volume and enhanced audio features to improve audio clarity, including flexible ways to separate and control foreground from background sound where voice and background are available as separate audio streams;
Amendment 358 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point f
Annex I – section IX– part A – paragraph 2 – point f
(f) provide for user control of volume; sequential control and alternatives to fine motor control, including where the product requires manual actions, the product shall provide features that enable users to make use of the product through alternative modes of operation not requiring fine motor control like manipulation or hand strength, nor operation of more than one control at the same time;
Amendment 359 #
Proposal for a directive
Article 3 – paragraph 2
Article 3 – paragraph 2
2. General purpose computer hardware and operating systems and e- books readers shall comply with the requirements set out in Section I of Annex I.
Amendment 359 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point g
Annex I – section IX– part A – paragraph 2 – point g
(g) provide for sequential control and alternatives to fine motor controlmodes of operation with limited reach and strength, including where product is free-standing or installed, the informational and operational elements shall be located within standard accessible reach ranges or it shall be possible for a user to place it within reach;
Amendment 360 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point h
Annex I – section IX– part A – paragraph 2 – point h
(h) provide for modes of operation with limited reach and strengthwhere the product provides visual modes of information, the product shall provide at least one mode of information that minimizes the potential for triggering photosensitive seizures;
Amendment 361 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point i
Annex I – section IX– part A – paragraph 2 – point i
(i) provide avoidance of triggering photosensitive seizures.for features that make its communication and user operation simpler and easier to use;
Amendment 362 #
Proposal for a directive
Annex I – section IX– part A – paragraph 2 – point i a (new)
Annex I – section IX– part A – paragraph 2 – point i a (new)
(ia) where the product provides features that are provided for accessibility, the users' privacy shall be maintained when using those features;
Amendment 365 #
Proposal for a directive
Article 3 – paragraph 3
Article 3 – paragraph 3
3. The following self-service terminals: Automatic Teller Machines, ticketing machines, payment terminals and check-in machines shall comply with the requirements set out in Section II of Annex I.
Amendment 365 #
Proposal for a directive
Annex I – section IX – part B – paragraph 1 – point e
Annex I – section IX – part B – paragraph 1 – point e
(e) making websites and online applications needed for the provision of the service accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level;
Amendment 366 #
Proposal for a directive
Annex I – section IX – part B – paragraph 1 – point e a (new)
Annex I – section IX – part B – paragraph 1 – point e a (new)
(ea) making mobile-based services including mobile applications needed for the provision of the services accessible in a consistent and adequate way for users' perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level.
Amendment 367 #
Proposal for a directive
Annex I – section IX – part B – paragraph 1 – point f
Annex I – section IX – part B – paragraph 1 – point f
(f) providing accessible information to facilitate complementarities with assistive services; and technologies, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices.
Amendment 368 #
Proposal for a directive
Annex I – section X – paragraph 1 – point a
Annex I – section X – paragraph 1 – point a
(a) use of related outdoor areas and facilities under the responsibility of the service provider;
Amendment 369 #
Proposal for a directive
Annex I – section X – paragraph 1 – point b
Annex I – section X – paragraph 1 – point b
(b) approaches to buildings under the responsibility of the service provider;
Amendment 370 #
Proposal for a directive
Annex I – section X – paragraph 1 – point g
Annex I – section X – paragraph 1 – point g
(g) use of equipment and facilities used in the provision product of the service;
Amendment 376 #
Proposal for a directive
Article 3 – paragraph 7
Article 3 – paragraph 7
7. Banking services,and payment services, including the websites, the mobile device- based banking and payment services, self- service terminals, including payment terminals and Automatic Teller machines used for provision of banking and payment services shall comply with the requirements set out in Section VI of Annex I.
Amendment 381 #
Proposal for a directive
Article 3 – paragraph 8
Article 3 – paragraph 8
8. E-books and e-book readers shall comply with the requirements set out in Section VII of Annex I.
Amendment 387 #
Proposal for a directive
Article 3 – paragraph 10
Article 3 – paragraph 10
10. Member States may decide, in the light of national conditions,shall ensure that the built environment used by clients of passenger transport services including the environment that is managed by service providers and by infrastructure operators as well as the built environment used by clients of banking services, and customer services centres and shops under the scope of telephony operators as well as any other service or place for the purchase of any of the products included in this Directive shall comply with the accessibility requirements of Annex I, section X, in order to maximise their use by persons with functional limitations, including and persons with disabilities.
Amendment 404 #
Proposal for a directive
Article 5 – paragraph 2 – subparagraph 2
Article 5 – paragraph 2 – subparagraph 2
Where compliance of a product with the applicable accessibility requirements has been demonstrated by that procedure, manufacturers shall draw up an EU declaration of conformity and affix the CE marking. They shall include an additional clear reference to accessibility.
Amendment 413 #
Proposal for a directive
Article 5 – paragraph 7
Article 5 – paragraph 7
7. Manufacturers shall ensure that the product is accompanied by instructions and safety information in a language which can be easily understood by consumers and end-users, as determined by the Member State concerned. The provision of instructions and safety information to consumers should be done in accessible and multiple formats.
Amendment 424 #
Proposal for a directive
Article 5 – paragraph 9
Article 5 – paragraph 9
9. Manufacturers shall, further to a reasoned request from a competent national authority, provide it with all the information and documentation necessary to demonstrate the conformity of the product, in a language which can be easily understood by that authority. They shall cooperate with that authority, at its request, on any action taken to eliminate the risks posed by products which they have placed on the market and to ensure compliance with the requirements referred to in Article 3.
Amendment 446 #
Proposal for a directive
Article 7 – paragraph 9
Article 7 – paragraph 9
9. Importers shall, further to a reasoned request from a competent national authority, provide it with all the information and documentation necessary to demonstrate the conformity of a product in a language which can be easily understood by that authority. They shall cooperate with that authority, at its request, on any action taken to eliminate the risks posed by products which they have placed on the market.
Amendment 463 #
Proposal for a directive
Article 8 – paragraph 6
Article 8 – paragraph 6
6. Distributors shall, further to a reasoned request from a competent national authority, provide it with all the information and documentation necessary to demonstrate the conformity of a product. They shall cooperate with that authority, at its request, on any action taken to eliminate the risks posed by products which they have made available on the market.
Amendment 464 #
Proposal for a directive
Article 8 – paragraph 6 a (new)
Article 8 – paragraph 6 a (new)
6a. Distributors shall ensure proper and continuous training of personnel to be knowledgeable in how to use accessible products and deliver accessible services. That training shall cover issues such as information provision, advice and advertising.
Amendment 470 #
Proposal for a directive
Article 11 – paragraph 4
Article 11 – paragraph 4
4. Service providers shall, further to a reasoned request from a competent authority, provide it with all information necessary to demonstrate the conformity of the service with the accessibility requirements referred to in Article 3. They shall cooperate with those authorities, at their request, on any action taken to bring the service in conformity with those requirements.
Amendment 472 #
Proposal for a directive
Article 11 – paragraph 4 a (new)
Article 11 – paragraph 4 a (new)
4a. Even if a service, or part of a service, is subcontracted to a third party, the accessibility of that service should not be compromised and the obligations of this Directive shall apply.
Amendment 473 #
Proposal for a directive
Article 11 – paragraph 4 b (new)
Article 11 – paragraph 4 b (new)
4b. Service providers shall ensure proper and continuous training of personnel to be knowledgeable in how to use accessible products and services. That training shall cover issues such as information provision, advice and advertising.
Amendment 477 #
Proposal for a directive
Article 12 – paragraph 3 – point b
Article 12 – paragraph 3 – point b
(b) the estimated costs and benefits for the economic operators in relation to the estimated benefit for persons with functional limitations and persons with disabilities, taking into account the frequency and duration of use of the specific product or service.
Amendment 491 #
Proposal for a directive
Article 12 – paragraph 6
Article 12 – paragraph 6
6. Where the economic operators have used the exception provided for in paragraphs 1 to 5 for a specific product or service they shall notify the relevant market surveillance authority of the Member State in the market of which the product or service is placed or made available. Notification shall include the assessment referred to in paragraph 3. Microenterprises are exempted from this notification requirement but must be able to supply the relevant documentation upon request from a relevant market surveillance authority. The market surveillance authority shall systematically verify the assessment for such an exemption to be granted.
Amendment 495 #
Proposal for a directive
Article 12 – paragraph 6 a (new)
Article 12 – paragraph 6 a (new)
6a. A structured dialogue shall be established between relevant stakeholders, including organisations representing persons with disabilities and the market surveillance authorities to ensure that adequate principles for the assessment of the exemptions are established to make sure they are coherent.
Amendment 497 #
Proposal for a directive
Article 12 – paragraph 6 b (new)
Article 12 – paragraph 6 b (new)
6b. Member States are encouraged to provide incentives and guidelines to microenterprises and SMEs to facilitate the implementation of this Directive. The procedures and guidelines shall be developed in consultation with relevant stakeholders, including organisations representing persons with disabilities.
Amendment 499 #
Proposal for a directive
Article 14 – paragraph 2 a (new)
Article 14 – paragraph 2 a (new)
2a. Relevant stakeholders, including organisations representing persons with disabilities, shall be consulted systematically as part of the procedure for the adoption of implementing acts.
Amendment 502 #
Proposal for a directive
Article 15 – paragraph 4 a (new)
Article 15 – paragraph 4 a (new)
4a. In addition to the EU declaration of conformity, a notice on the packaging shall inform consumers in a simple and precise way that the product incorporates accessibility features.
Amendment 543 #
Proposal for a directive
Article 22 – paragraph 2 – point b
Article 22 – paragraph 2 – point b
(b) the estimated costs and benefits for the competent authorities concerned in relation to the estimated benefit for persons with functional limitations and persons with disabilities, taking into account the frequency and duration of use of the specific product or service;
Amendment 547 #
Proposal for a directive
Article 22 – paragraph 4
Article 22 – paragraph 4
4. Where a competent authority has used the exception provided for in paragraphs 1, 2 and 3 for a specific product or service it shall notify the Commission thereof. The notification shall include the assessment referred to in paragraph 2 and it shall be made available to the public in accessible formats.
Amendment 555 #
Proposal for a directive
Article 25 – paragraph 2 – point b a (new)
Article 25 – paragraph 2 – point b a (new)
(ba) provisions whereby a comprehensive and adequately resourced complaints mechanism for consumers is established to complement a system of implementation and monitoring.
Amendment 561 #
Proposal for a directive
Article 26 – paragraph 2
Article 26 – paragraph 2
2. The penalties provided for shall be effective, proportionate and dissuasive enough to not constitute an alternative for the economic operators from not conforming their products or services to the accessibility requirements laid down in this Directive.
Amendment 568 #
Proposal for a directive
Article 27 – paragraph 2
Article 27 – paragraph 2
2. They shall apply those provisions from [… insert date - six years after the entry into force of this Directive].:
Amendment 569 #
Proposal for a directive
Article 27 – paragraph 2 – point a (new)
Article 27 – paragraph 2 – point a (new)
(a) ... [three years after the date of entry into force of this Directive] for products and services referred to in Article 1;
Amendment 570 #
Proposal for a directive
Article 27 – paragraph 2 – point b (new)
Article 27 – paragraph 2 – point b (new)
(b) ... [ten years after the date of entry into force of this Directive] for provisions linked to the built environment referred to in Article 3(10).
Amendment 571 #
Proposal for a directive
Article 27 – paragraph 5
Article 27 – paragraph 5
5. Member States using the possibility provided for in Article 3(10) shall communicate to the Commission the text of the main provisions of national law which they adopt to that end and shall report to the Commission on the progress made in their implementation.
Amendment 575 #
Proposal for a directive
Article 28 – paragraph 1
Article 28 – paragraph 1
1. The report shall, based on the notifications received, assess whether this Directive has achieved its objectives, in particular with regard to enhancing the free circulation of accessible products and services. It shall, inter alia, address in the light of social, economic and technological developments and the level of compliance with this Directive, the evolution of the accessibility of products and services and the need to include or exclude new products and services under the scope of the Directive. The Commission shall also evaluate the functioning of Articles 12 and 22 and their impact on economic operators and persons with disabilities, identifying where possible, areas for burden reduction, with a view to assessing the need to review this Directive.
Amendment 578 #
Proposal for a directive
Annex I – Section I – title
Annex I – Section I – title
General purpose computer hardware and operating systems and e-book readers
Amendment 581 #
Proposal for a directive
Annex I – Section I – point 1
Annex I – Section I – point 1
1. Design and production: The design and production of products in order to maximise their foreseeable use by persons with functional limitations, including persons with disabilities and those with age related impairments, shall be achieved by making accessible the following: (a) the information on the use of the product provided on the product itself (labelling, instructions, warning), which: (i) must be available by more than one sensory channel; (ii) mustshall be understandable; (iii) mustshall be perceivable; (ivii) shall have an adequate size of fonts in foreseeable conditions of use; (b) the packaging of the product including the information provided in it (opening, closing, use, disposal)and type of fonts with sufficient contrast between the characters and their background in order to maximise its readability in foreseeable conditions of use; (iv) shall be made available in accessible web format and electronic non- web documents by making them perceivable, operable, understandable and robust; (b) the packaging of the product including the information provided in it (opening, closing, use, disposal) which: (i) shall meet the requirements laid down in point (a); (ii) shall in a simple and precise way inform the users that the product incorporates accessibility features and its compatibility with assistive technologies; (c) the product instructions for use, installation and maintenance, storage and disposal of the product, whether provided separately or integrated within the product, which shall comply with the following: (i) the content of instruction shall be made available in text formats that can be used for generating alternative assistive formats to be presented in different ways and via more than one sensory channel, and (ii) the instructionsaccessible web format and electronic non- web document by making them perceivable, operable, understandable and robust (ii) shall list and explain how to use the accessibility features of the product and its compatibility with a variety of assistive technologies available at Union and international level (iii) shall be provided on alternatives to non-text content; non-electronic formats upon request. The alternative non-electronic formats may include large print, Braille, or easy-to- read text (d) the user interface of the product (handling, controls and feedback, input and output) in accordance with point 2; (e) the functionality of the product by providing functions aimed to address the needs of persons with functional limitations, in accordance with point 2; (f) the interfacing of the product with assistiveproduct shall provide compatibility with a variety of assistive devices and technologies available at Union and international level, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices.
Amendment 582 #
Proposal for a directive
Annex I – Section I – point 2
Annex I – Section I – point 2
2. User interface and functionality designFunctionality requirements for user interface and design of the product: In order to make accessible the design of the products and their user interface as referred to in points (d) and (e) of point 1 they mustshall be designed, where applicable, as follows: (a) provide for communication and orientation via more than one sensory channel; including: (bi) provide for alternatives to speech for communication and orientation; (c) provide for flexible magnification and contrast; (d) provide for an alternative colour to convey information; (e) provide for flexible ways to separate and control foreground from background including for reducing background nwhere the product provides visual modes of communication and operation, the product shall provide at least one mode of information and operation that does not require vision, (ii) where the product provides auditory modes of information and operation, the product shall provide at least one mode of information and operation that does not require hearing; (b) provide for alternatives to speech for communication and orientation; Where the product requires vocal input from users, the product shall provide at least one mode of operation that does not require the users to generate orally- generated sounds like speech, whistles or clicks; (c) where the product provides visual modes of communication and operation, provide for features that enable users to make better use of their limited vision, including by providing flexible magnification without loss of content or functionality, flexible contrast and brightness, and where possible, it should include flexible ways to separate and control foreground from background visual elements and flexible control over the field of vision required; (d) provide for a visual mode of operation that does not require user perception of colour; (e) provide for user control of volume and enhanced audio features to improve audio clarity, including flexible ways to separate and control foreground from background sound where voisce and improve clarity; (f) provide for user control of volume; (g) provide for sequential control and alternatives to fine motor control; (h) provide for modes of operation with limited reach and strengtbackground are available as separate audio streams; (f) provide for sequential control and alternatives to fine motor control, including where the product requires manual actions, the product shall provide features that enable users to make use of the product through alternative modes of operation not requiring fine motor control like manipulation or hand strength, nor operation of more than one control at the same time; (g) provide for modes of operation with limited reach and strength, including where product is free-standing or installed, the informational and operational elements shall be located within standard accessible reach ranges or it shall be possible for a user to place it within reach; (ih) provide avoidance of triggering photosensitive seizures.where the product provides visual modes of information, the product shall provide at least one mode of information that minimizes the potential for triggering photosensitive seizures; (i) provide for features that make its communication and user operation simpler and easier to use; (ia) where the product provides features that are provided for accessibility, the users’ privacy shall be maintained when using those features;
Amendment 583 #
Proposal for a directive
Annex I – Section I – point 2 a (new)
Annex I – Section I – point 2 a (new)
2a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the product and its compatibility with assistive technologies, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 585 #
Proposal for a directive
Annex I – Section II – title
Annex I – Section II – title
Self-service terminals: Automatic Teller Machines, ticketing machines and check- in machines; and payment terminals
Amendment 589 #
Proposal for a directive
Annex I – Section II – point 1
Annex I – Section II – point 1
1. Design and production: The design and production of products in order to maximise their foreseeable use by persons with functional limitations, including and persons with disabilities and those with age related impairments, shall be achieved by making accessible the followingcomplying with the following accessibility requirements: (a) the information on the use of the product provided on the product itself (labelling, instructions, warning), which: (i) mustshall be available by more than one sensory channel; (ii) mustshall be understandable; (iii) mustshall be perceivable; (iv) shall have an adequate size of fonts in foreseeable conditions of use;foreseeable conditions of use; (iv) shall list and explain how to activate and use the accessibility features of the product and its compatibility with assistive technologies maximise its readability in (v) shall have an adequate size and type of fonts with sufficient contrast between the characters and their background in order to (b) the user interface of the product (handling, controls and feedback, input and output) in accordance with point 2; (c) the functionality of the product by providing functions aimed to address the needs of persons with functional limitations, in accordance with point 2; (d) the interfacing of the product with assistive devices. product shall provide compatibility with assistive devices and technologies, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices. The product shall also allow for the use of personal headsets.
Amendment 590 #
Proposal for a directive
Annex I – Section II – point 2
Annex I – Section II – point 2
2. User interface and functionality designFunctionality requirements for user interface and design of the product: In order to make accessible the design of the products and their user interface as referred to in points (b) and (c) of point 1 they must be designed, where applicable, as follows: (a) provide for communication and orientation via more than one sensory channel; (b) proviin accordance with point 2 of Section I as well as: (a) shall not require that an accessibility feature be on in order for alternatives to speech for communication and orientation; (c) provide for flexible magnification and contrast; (d) provide for an alternative colour to convey information user who needs the feature to turn it on; (b) where a timed response is required, the user shall be alerted visually, as well as by touch or sound, and shall be given the possibility to extend the time permitted; (ec) provide for flexible ways to separate and control foreground from background including for reducing background noise and improve clarity; (f) (g alternatives to fine motor controlthe product shall be operable, including the operable parts of the product, such as keys and controls, shall have an adequate contrast between the keys and controls and their background, and shall be tactilely discernible; (d) where keys, tickets, or cards are provided, these shall have an orientation that is tactilely discernible if orientation is important to further use of the key, ticket or card; (he) with limited reach and strength; (i) provide avoidance of triggering photosensitive seizures.here the product uses biological characteristics of the user, it shall not rely on the use of a particular biological characteristic as the only means of user identification or for provide for user control of volume; provide for sequential control and provide for modes of operation
Amendment 595 #
Proposal for a directive
Annex I – Section III –Part A – point 1 a (new)
Annex I – Section III –Part A – point 1 a (new)
1a. Support Services Where available, support services (helpdesks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 596 #
Proposal for a directive
Annex I – Section III –Part B – point 1
Annex I – Section III –Part B – point 1
1. Design and production : The design and production of products in order to maximise their foreseeable use by persons with functional limitations, including and persons with disabilities and those with age related impairments, shall be achieved by making accessible the followingcomplying with the following accessibility requirements: (a) the information on the use of the product provided ion the product itself (labelling, instructions, warning), which: (i) one sensory channel;must be available by more than (ii) mustshall be understandable; (iii) mustshall be perceivable; (iv) shall have an adequate size of fonts in foreseeable use conditions; (b) the packaging of the product including the information provided in it (opening, closing, use, disposal)and type of fonts with sufficient contrast between the characters and their background in order to maximise its readability in foreseeable conditions of use; (iva) shall be made available in accessible web format and electronic non- web documents by making them perceivable, operable, understandable and robust; (b) the packaging of the product including the information provided in it (opening, closing, use, disposal) which: (i) shall meet the requirements laid down in point (a); (ii) shall in a simple and precise way inform the users that the product incorporates accessibility features and its compatibility with assistive technologies; (c) the product instructions for use, installation and maintenance, storage and disposal of the product, whether provided separately or integrated within the product, which shall comply with the following: (i) content of instruction shall be made available in text formats that can be used for generating alternative assistive formats to be presented in different ways and via more than one sensory channel, and (ii) instructionsaccessible web format and electronic non- web document by making them perceivable, operable, understandable and robust; (ii) shall list and explain how to use the accessibility features of the product and its compatibility with a variety of assistive technologies available at Union and international level; (iia) shall be provided on alternatives to non-text content; non-electronic formats upon request. The alternative non electronic formats may include large print, Braille, or easy to read; (d) the user interface of the product (handling, controls and feedback, input and output) in accordance with point 2; (e) the functionality of the product by providing functions aimed to address the needs of persons with functional limitations, in accordance with point 2; (f) the interfacing of the product with assistiveproduct shall provide compatibility with a variety of assistive devices and technologies available at Union and international level, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices.
Amendment 597 #
Proposal for a directive
Annex I – Section III –Part B – point 2
Annex I – Section III –Part B – point 2
2. User interface and functionality designFunctionality requirements for user interface and design of the product: In order to make accessible the design of the products and their user interface as referred to in points (d) and (e) of point 1 they must be designed, where applicable, as follows: (a) provide for communication and orientation via more in Section I. Point 2, as well as: (a) the product shall be able to encode and decode two-way voice communication with high-fidelity audio; (b) the product supporting two-way voice communication shall also allow a user to communicate with an onother user by Real Time Text(RTT), so RTT can be usensd standalone ory channeombined with voice on the same call; (bc) provide for alternatives to speech for communication and orientation; (c) provide for flexible magnification and contrast; (d) provide fwhere the product interoperates for two-way voice communication within a specific network, it shall also interoperate in real-time text on the same voice call using the real-time text format specified for that network; (d) where the product that provides two-way voice communication includes real-time video functionality, the product shall support an alternative colour to convey information; (e) provide for flexible ways to separate and control foreground from background including for reducing background noise and improve clarity; (f) (g) alternatives to fine motor control; (h) with limited reach and strength; (i) photosensitive seizures. video resolution that allows users to communicate using sign language and lip-reading; (e) where the product delivers output by an audio transducer, the product shall provide a means for effective wireless coupling to hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices, and shall reduce interferences with these hearing technologies to the lowest possible level. provide for user control of volume; provide for sequential control and provide for modes of operation provide avoidance of triggering
Amendment 598 #
Proposal for a directive
Annex I – Section III – Part B – point 2 a (new)
Annex I – Section III – Part B – point 2 a (new)
Amendment 602 #
Proposal for a directive
Annex I – Section IV – Part A – point 1
Annex I – Section IV – Part A – point 1
1. The provision of services in order to maximise their foreseeable use by persons with functional limitations, including persons with disabilities, shall be achieved by: (a) ensuring the accessibility of the products they use in the provision of the service, in accordance with the rules laid down in point B "Related consumer equipment with advance computing capability"; (b) providing information about the functioning of the service and about its accessibility characteristics and facilities as follows: (i) the information contentwhich: (i) shall be made available in text formats that can be used to generate alternative assistive formats to be presented in different ways byaccessible web format and within the electronic programming guides (EPG) by making them perceivable, operable, understandable and robust, in accordance with point (c); (ii) shall list and explain how to use the accessibility features of the users and via more than one sensory channelvice in combination with the related terminal equipment, and its compatibility with assistive technologies; (iii) alternatives to non-text content shall be provided; (iii) the electronic information, including the relateshall provide accessible information to facilitate complementarities with other access services provided by a third party. (c) making websites and online applications needed infor the provision of the service shall be provided in accordance with point (c).accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (ca) making websitesmobile-based services including mobile applications needed for the provision of the service accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (d) providing accessible information to facilitate complementarities with assistive services; (e) policies and procedures and alterations in the operation of the service targeted to address the needs of persons with functional limitations.. including functions, practices,
Amendment 605 #
Proposal for a directive
Annex I – Section IV – Part A – point 1 – point e a (new)
Annex I – Section IV – Part A – point 1 – point e a (new)
(ea) including functions, practices, policies and procedures and alterations in the operation of the service targeted to address the needs of persons with functional limitations, and persons with disabilities. In order to meet this requirement, the service provider shall provide at least the following access services: (i) Subtitles for the deaf and hard of hearing (SDH) (ii) Audio Description (iii) Spoken Subtitles (iv) Sign Language interpretation;
Amendment 606 #
Proposal for a directive
Annex I – Section IV –Part A – point 1 – point e b (new)
Annex I – Section IV –Part A – point 1 – point e b (new)
(eb) Where an audiovisual content includes access services, these shall be clearly indicated in the content information, as well as in the EPG;
Amendment 607 #
Proposal for a directive
Annex I – Section IV –Part A – point 1 – point e c (new)
Annex I – Section IV –Part A – point 1 – point e c (new)
(ec) In consultation with users’ organisations, including organisations representing persons with disabilities, audiovisual media service providers shall ensure the quality of the access services: (i) Service providers shall ensure that SDH are well synchronised with the video, readable, accurate and comprehensible in order to effectively reflect the audio information. This includes setting up quality specifications covering at least the font type, font size, contrast and use of colours as well as, where possible, the necessary requirements to ensure users’ control over the SDH; (ii) Service providers shall ensure that audio description and spoken subtitles are well synchronized with the video. This includes setting up quality specifications related to audio placement and clarity of the audio description and spoken subtitles, as well as the necessary requirements to ensure users’ control over them; (iii) Service providers shall ensure that sign language interpretation is accurate and comprehensible in order to effectively reflect the audio information. This includes setting up professional requirements for the interpreters and quality specifications for the way the signing is provided. Where technically possible, requirements to ensure users’ control over the signing provision shall be adopted.
Amendment 608 #
Proposal for a directive
Annex I – Section IV – Part A – point 1 a (new)
Annex I – Section IV – Part A – point 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 609 #
Proposal for a directive
Annex I – Section IV – Part B – point 1
Annex I – Section IV – Part B – point 1
1. Design and production: The design and production of products in order to maximise their foreseeable use by persons with functional limitations, including and persons with disabilities and those with age related impairments, shall be achieved by making accessible the followingcomplying with the following accessibility requirements: (a) the information on the use of the product provided ion the product itself (labelling, instructions, warning), which: (i) one sensory channel;must be available by more than (ii) mustshall be understandable; (iii) mustshall be perceivable; (iv) shall have an adequate size of fonts in foreseeable use conditions; (b) the packaging of the product including the information provided in it (opening, closing, use, disposal)and type of fonts with sufficient contrast between the characters and their background in order to maximise its readability in foreseeable conditions of use; (iva) shall be made available in accessible web format and electronic non- web documents by making them perceivable, operable, understandable and robust (b) the packaging of the product including the information provided in it (opening, closing, use, disposal) which: (i) shall meet the requirements laid down in point (a) (ii) shall in simple and precise way inform the users that the product incorporates accessibility features and its compatibility with assistive technologies; (c) the product instructions for use, installation and maintenance, storage and disposal of the product, whether provided separately or integrated within the product, which shall comply with the following: (i) content of instruction shall be made available in text formats that can be used for generating alternative assistive formats to be presented in different ways and via more than one sensory channel, and (ii) instructionsaccessible web format and electronic non- web document by making them perceivable, operable, understandable and robust; (ii) shall list and explain how to use the accessibility features of the product and its compatibility with a variety of assistive technologies available at Union and international level; (iia) shall be provide d on alternatives to non-text content non-electronic formats upon request. The alternative non-electronic formats may include large print, Braille, or easy to read; (d) the user interface of the product (handling, controls and feedback, input and output) in accordance with point 2; (e) the functionality of the product by providing functions aimed to address the needs of persons with functional limitations, in accordance with point 2; (f) the interfacing of the product with assistiveproduct shall provide compatibility with a variety of assistive devices and technologies available at Union and international level, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices.
Amendment 611 #
Proposal for a directive
Annex I – Section IV – Part B – point 2
Annex I – Section IV – Part B – point 2
2. User interface and functionality DesignFunctionality requirements for user interface and design of the product In order to make accessible the design of the products and their user interface as referred to in points (d) and (e) of point 1 they must be designed, where applicable, as follows: (a) provide for communication and orientation via more than one sensory channel; (b) provide for alternatives to speech for communication and orientation; (c) provide for flexible magnification and contrast; (d) provide for an alternative colour to convey information; (e) provide for flexible ways to separate and control foreground from background including for reducing background noise and improve clarity; (f) provide for user control of volume; (g) provide for sequential control and alternatives to fine motorin point 2 of Section I, as well as: (a) where the product displays audiovisual content, it shall have a mode of operation to display available SDH to the default video channel; (b) where the product displays audiovisual content, it shall provide a mechanism to select and play available audio description to the default audio channel; (c) where the product displays audiovisual content, it shall provide a mechanism to select and play available spoken subtitles to the default audio channel; (d) where the product displays audiovisual content, where technically possible it shall provide a mechanism to select and display available sign language interpretation to the default video channel; (e) the product shall support the provision of the available access services singly and within combination with each other; (f) the product shall allow the personalisation of the access services to the greatest extent possible, including by accessing the access services through other means like synchronisation with other device; (g) user controls to activate access services shall be provided to the user at the same level of prominence as the primary media controls; (h) provide for modes of operation with limited reach and strength; (i) photosenthe product shall provide a means for effective wireless coupling to hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive seizureslistening devices. provide avoidance of triggering
Amendment 612 #
Proposal for a directive
Annex I – Section IV – Part B – point 2 a (new)
Annex I – Section IV – Part B – point 2 a (new)
2a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the product and its compatibility with assistive technologies, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 616 #
Proposal for a directive
Annex I – Section V – Part A – point 1
Annex I – Section V – Part A – point 1
1. The provision of services in order to maximise their foreseeable use by persons with functional limitations, including persons with disabilities, shall be achieved by: (a) providing information about the functioning of the service and about its accessibility characteristics and facilities as follows: (i) the information content shall be available in text formats thashall be made available in accessible web format and electronic non- web document by making them perceivable, operable, understandable and robust in accordance with point (b), (ii) shall list can bed explain how to used to generate alternative assistive formats to be presented in different ways by the users and via more than one sensory channelhe accessibility features of the service including accessibility of vehicles and surrounding infrastructure and built environment as well as information about assistance provided in accordance with Regulation 1107/2006, Regulation 1177/2010, Regulation 1371/2007, and Regulation 181/2011, (iii) shall be provided on alternatives to non-text content shall be provided, (iii) the electronic formats upon request. The alternative non-electronic information,s may including the relatede large print, Braille, or easy to read. (b) making websites including online applications needed infor the provision of the service shall be provided in accordance with point (b).accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (ba) making websitesmobile-based services including mobile applications needed in the provision of the service accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (c) including functions, practices, (c) policies and procedures and alterations in the operation of the service targeted to address the needs of persons with functional limitations and persons with disabilities: (i) smart ticketing (electronic reservation, booking of tickets, etc.), (ii) real-time passenger information (timetables; information about traffic disruptions, connecting services, onwards travel with other transport modes, etc.), (iii) additional service information (e.g. staffing of stations; lifts that are out of order or services that are temporarily unavailable); (ca) the built environment needed for the provision of the service shall comply with Section X of this Annex.
Amendment 619 #
Proposal for a directive
Annex I – Section V – Part A – point 1 a (new)
Annex I – Section V – Part A – point 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 620 #
Proposal for a directive
Annex I – Section V – Part B
Annex I – Section V – Part B
Amendment 624 #
Proposal for a directive
Annex I – Section V – Part C
Annex I – Section V – Part C
Amendment 627 #
Proposal for a directive
Annex I – Section V – Part D
Annex I – Section V – Part D
D. Self-service terminals, ticketing machines and check-in machines used for provision of passenger transport services: 1. The design and production of products in order to maximise their foreseeable use by persons with functional limitations, including persons with disabilities and those with age related impa shall comply with the requirements, shall be achieved by making accessible the following: (a) product provided in the product itself (labelling, instructions, warning), which: (i) must be available by more than one sensory channel; (ii) (iii) (iv) fonts in foreseeable use conditions; (b) (handling, controls and feedback, input and output) in accordance with point 2; (c) providing functions aimed to address the needs of persons wi laid down in Section II. Design and production: the information on the use of the must be understandable; must be perceivable; shall have an adequate size of the user interface of the product the functional limitations, in accordance wiity of the point 2; (d) assistive devices. 2. design In order to make accessible the designroduct by the interfacing of the products and their u with User interface as referred to in points (b) and (c) of point 1 they must be designed, where applicable, as follows: (a) orientation via more than one sensory channel; (b) for communication and orientation; (c) and contrast; (d) convey information; (e) separate and control foreground from background including for reducing background noisend functionality provide for communication and provide for alternatives to speech provide for flexible magnification provide for an alternative colour to provide for flexible ways to provide for user control of volume; provide for sequential control and improve clarity; (f) (g) altide for modes of opernatives to fine motor control; (h) with limited reach and strength; (i) photosensitive seizures.on provide avoidance of triggering
Amendment 630 #
Proposal for a directive
Annex I – Section VI – Part A – point 1
Annex I – Section VI – Part A – point 1
Amendment 632 #
Proposal for a directive
Annex I – Section VI – Part A – point 1 a (new)
Annex I – Section VI – Part A – point 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 633 #
Proposal for a directive
Annex I – Section VI – Part B
Annex I – Section VI – Part B
Amendment 635 #
Proposal for a directive
Annex I – Section VI – Part C
Annex I – Section VI – Part C
Amendment 636 #
Proposal for a directive
Annex I – Section VI – Part D
Annex I – Section VI – Part D
D. Self-service terminals, including Automatic Teller machines used for provision of banking services: The design and production of products in order to maximise their foreseeable use by persons and payment terminals shall comply with funSectional limitations, including persons with disabilities and those with age related impairments, shall be achieved by making accessible the following: (a) product provided in the product itself (labelling, instructions, warning), which: (i) must be available by more than one sensory channel; (ii) (iii) (iv) fonts in foreseeable use conditions; (b) the user interface of the product (handling, controls and feedback, input and output) in accordance with point 2; (c) providing functions aimed to address the needs of persons with functional limitations, in accordance with point 2; (d) assistive devices. II. the information on the use of the must be understandable; must be perceivable; shall have an adequate size of the functionality of the product by the interfacing of the product with
Amendment 640 #
Proposal for a directive
Annex I – Section VII – Title
Annex I – Section VII – Title
E-books and e-book readers
Amendment 641 #
Proposal for a directive
Annex I – Section VII – Part A – point 1
Annex I – Section VII – Part A – point 1
1. The provision of services in order to maximise their foreseeable use by persons with functional limitations, including persons with disabilities, shall be achieved by: (a) ensuring the accessibility of the products they use in the provision of the service, in accordance with the rules laid down in point B "Products"; (b) providing information about the functioning of the service and about its accessibility characteristics and facilities as follows: (i) the information content shall be made available in text formats that can be used to generate alternative assistive formats to be presented in different ways byaccessible web format and electronic non- web document by making them perceivable, operable, understandable and robust in accordance with point (c), (ii) shall list and explain how to use the accessibility features of the users and via more than one sensory channelvice in combination with the related terminal equipment, and its compatibility with assistive technologies, (iii) shall be provided on alternatives to non-text content shall be provided; (iii) the electronic formats upon request. The alternative non-electronic information,s may including the relatee large print, Braille, or easy to read. (c) making websites and online applications needed infor the provision of the service shall be provided in accordance with point (c).accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (ca) making websitesmobile-based services including mobile applications needed for the provision of the service accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (d) providing accessible information to facilitate complementarities with assistive services; (e) including functions, practices, policies and procedures and alterations in the operation of the service targeted to address the needs of persons with functional limitations and persons with disabilities, by ensuring the navigation throughout the document, dynamic layouts, the possibility to synchronize text and audio content, text-to-speech technology, allowing alternative renditions of the content and its interoperability with a variety of assistive technologies in such a way that can be perceivable, understandable, operable and maximizes compatibility with current and future user agents.
Amendment 645 #
Proposal for a directive
Annex I – Section VII – Part A – point 1 a (new)
Annex I – Section VII – Part A – point 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 646 #
Proposal for a directive
Annex I – Section VII – Part B
Annex I – Section VII – Part B
B. ¨Products" 1. The d shall comply with Section I. Design and production of productsthe in forder to maximise their foreseeable use by persons with functional limitations, including persons with disabilities and those with age related impairments, shall be achieved by making accessible the following: (a) product provided in the product itself (labelling, instructions, warning), which: (i) must be available by more than one sensory channel; (ii) (iii) (iv) fonts in foreseeable use conditions; (b) including the information provided in it (opening, closing, use, disposal); (c) installation and maintenance, storage and disposal of the product which shall comply with the following: (i) available in text formats that can be used for generating alternative assistive formats to be presented in different ways and via more than one sensory channel, and (ii) alternatives to non-text content; (d) (handling, controls and feedback, input and output) in accordance with point 2; (e) providing functions aimed to address the needs of persons with functional limitations, in accordance with point 2; (f) assistive devices. 2. design: In order to make accessible the design of the products and their user interface as referred to in points (d) and (e) of point 1 they must be designed, where applicable, as follows: (a) orientation via more than one sensory channel; (b) for communication and orientation; (c) and contrast; (d) convey information; (e) separate and control foreground from background including for reducing background noise and improve clarity; (f) (g) provide for sequential control and alternatives to fine motor control; (h) with limited reach and strength; (i) provide avoidance of triggering photosensitive seizures.mation on the use of the must be understandable; must be perceivable; shall have an adequate size of the packaging of the product the product instructions for use, content of instruction shall be instructions shall provide the user interface of the product the functionality of the product by the interfacing of the product with User interface and functionality provide for communication and provide for alternatives to speech provide for flexible magnification provide for an alternative colour to provide for flexible ways to provide for user control of volume; provide for modes of operation
Amendment 650 #
Proposal for a directive
Annex I – Section VIII – title
Annex I – Section VIII – title
E-commerce, including website and mobile device-based services of postal, energy and insurance providers
Amendment 653 #
Proposal for a directive
Annex I – Section VIII – Part A – point 1
Annex I – Section VIII – Part A – point 1
1. The provision of services in order to maximise their foreseeable use by persons with functional limitations, including persons with disabilities, shall be achieved by: (a) providing information about the functioning of the service and about its accessibility characteristics and facilities as follows: (i) the information content shall be available in text formats thashall be made available in accessible web format by making them perceivable, operable, understandable and robust in accordance with point (b), (ii) shall list can bed explain how to used to generate alternative assistive formats to be presented in different ways byhe accessibility features of the service and its complementarity with a variety of assistive technologies. (b) making websites and online applications needed for the provision of the users and via more than one sensory channel, (ii) alternatives to nvice accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of con-texnt content shall be provided; (iii) the electronic information, including the related online applications needed in the provision of the service shall be provided in accordance wipresentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (ba) making mobile-based services including mobile applications needed for the point (b). (b) making websitrovision of ecommerce services accessible in a consistent and adequate way for users’ perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level; (bb) electronic identification, security and payment methods needed for the provision of the service shall be understandable, perceivable, operable and robust without undermining the security and privacy of the user.
Amendment 656 #
Proposal for a directive
Annex I – Section VIII – Part A – point 1 a (new)
Annex I – Section VIII – Part A – point 1 a (new)
1a. Support services Where available, support services (help desks, call centres, technical support, relay services and training services) shall provide information on the accessibility of the service and its compatibility with assistive technologies and services, in accessible modes of communication for users with functional limitations and persons with disabilities.
Amendment 659 #
Proposal for a directive
Annex I – Section IX – Part A – point 1
Annex I – Section IX – Part A – point 1
Amendment 660 #
Proposal for a directive
Annex I – Section IX – Part A – point 1 – point 1 – introductory part
Annex I – Section IX – Part A – point 1 – point 1 – introductory part
Amendment 675 #
Proposal for a directive
Annex I – Section IX – Part A – point 2
Annex I – Section IX – Part A – point 2
Amendment 687 #
Proposal for a directive
Annex I – Section IX – Part B – point 1 – point e
Annex I – Section IX – Part B – point 1 – point e
(e) making websites and online applications needed for the provision of the service accessible in a consistent and adequate way for users’' perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level;
Amendment 688 #
Proposal for a directive
Annex I – Section IX – Part B – point 1 – point e a (new)
Annex I – Section IX – Part B – point 1 – point e a (new)
(ea) making mobile-based services including mobile applications needed for the provision of the services accessible in a consistent and adequate way for users' perception, operation and understanding, including the adaptability of content presentation and interaction, when necessary providing an accessible electronic alternative; and in a robust way which facilitates interoperability with a variety of user agents and assistive technologies available at Union and international level.
Amendment 689 #
Proposal for a directive
Annex I – Section IX – Part B – point 1 – point f
Annex I – Section IX – Part B – point 1 – point f
(f) providing accessible information to facilitate complementarities with assistive services; and technologies, including hearing technologies, such as hearing aids, telecoils, cochlear implants, and assistive listening devices.
Amendment 692 #
Proposal for a directive
Annex I – Section X – title
Annex I – Section X – title
SECTION X - ACCESSIBILITY REQUIREMENTS FOR THE PURPOSE OF ARTICLE 3(10) CONCERNING THE BUILT ENVIRONMENT WHERE THE PRODUCTS AND SERVICES UNDER THE SCOPE OF THIS DIRECTIVE ISARE PROVIDED
Amendment 693 #
Proposal for a directive
Annex I – Section X – point a
Annex I – Section X – point a
(a) use of related outdoor areas and facilities under the responsibility of the service provider;
Amendment 694 #
Proposal for a directive
Annex I – Section X – point b
Annex I – Section X – point b
(b) approaches to buildings under the responsibility of the service provider;
Amendment 695 #
Proposal for a directive
Annex I – Section X – point g
Annex I – Section X – point g
(g) use of equipment and facilities used in the provision of the product or service;