2 Amendments of Tiziano MOTTI related to 2012/2133(INI)
Amendment 161 #
Motion for a resolution
Paragraph 10
Paragraph 10
10. Highlights the need to provide better protection of the rights of vulnerable consumer groups such as children and the elderly, particularly with regard to transport and the use of IT tools;
Amendment 192 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. Emphasises that redress mechanisms, such as alternative dispute resolution (ADR), collective dispute resolution or online dispute resolution, must be fast, accessible, convenient and effective; stresses that ADR procedures should be resolved within a maximum of 90 days, and that unemployed consumers should, either individually or through a consumer association, have access to free income;