5 Amendments of Iliana IVANOVA related to 2008/0196(COD)
Amendment 320 #
Proposal for a directive
Recital 28
Recital 28
(28) Differences in the ways in which the right of withdrawal is exercised in the Member States have caused costs for businesses selling cross-border. The introduction of a harmonised standard withdrawal form to be used by the consumer in his own official EU language should simplify the withdrawal process and bring legal certainty. For these reasons, Member States should refrain from adding any presentational requirements to the Community-wide standard form relating for example to the font size.
Amendment 323 #
Proposal for a directive
Recital 29
Recital 29
(29) As experience shows that many consumers and traders prefer to communicate via the trader's website, there should be a possibility for the trader to give the consumer the option of filling in a web- based withdrawal form. In this case the trader should provide an acknowledgement of receipt by email without delay, in any case no later than one working day from submiting the withdrawal form.
Amendment 389 #
Proposal for a directive
Recital 55 a (new)
Recital 55 a (new)
(55a) The Member States should ensure that their national authorities have the necessary level of cooperation with the ECC network, so as to react in cross- border cases, especially on pending requests at European Cosumer Centers.
Amendment 889 #
Proposal for a directive
Article 14 – paragraph 2
Article 14 – paragraph 2
2. For distance contracts concluded on the Internet, the trader may, in addition to the possibilities referred to in paragraph 1, give the option to the consumer to electronically fill in and submit the standard withdrawal form on the trader's website. In that case the trader shall communicate to the consumer an acknowledgement of receipt of such a withdrawal by email without delay, in any case no later than one working day from submiting the withdrawal form.
Amendment 1526 #
Proposal for a directive
Article 44 – paragraph 1
Article 44 – paragraph 1
Member States shall take appropriate measures to inform consumers, especially via ICT tools and public media, of the national provisions transposing this Directive and shall, where appropriate, encourage traders and code owners to inform consumers of their codes of conduct.