2 Amendments of Sandra KALNIETE related to 2011/0373(COD)
Amendment 270 #
Proposal for a directive
Article 5 – paragraph 3 a (new)
Article 5 – paragraph 3 a (new)
3 a. Member States may introduce or maintain procedural rules which enable ADR entities to operate effectively, including rules on monetary thresholds by which this Directive does not apply or rules on a time limit within which the consumer can submit a complaint to an ADR entity. Such procedural rules must not appreciably impair consumers' access to ADR procedures.
Amendment 369 #
Proposal for a directive
Article 10 – paragraph 2
Article 10 – paragraph 2
2. The information referred to in paragraph 1 shall be mentioned in an easily, directly, prominently and permanently accessible way on the trader's website, where one exists, in the general terms and conditions of contracts for the sale of goods or provision of services between the trader and a consumer and in invoices and receipts relating to such contracts. It shall specify how further information on the ADR entity concerned and on the conditions for using it can be accessed.