Activities of Robert ROCHEFORT related to 2009/2137(INI)
Shadow reports (1)
REPORT Report on consumer protection PDF (219 KB) DOC (126 KB)
Amendments (10)
Amendment 17 #
Motion for a resolution
Paragraph 1
Paragraph 1
1. Takes the view that the appointment in 2007 of a dedicated Commissioner for Consumer Affairs and her strong personal engagement, great openness and very proactive role have led to a dramatic rise in the profile of brought about progress in European consumer protection policy and consumer issues, much to the benefit of EU citizens;
Amendment 18 #
Motion for a resolution
Paragraph 2
Paragraph 2
2. EmphasiseFears that splitting the responsibility for consumer affairs between two Commissioner portfolios should notmay lead to a reduction of the consumer focus in the new Commission and that, similarly, fears that the new organisational structure in different Directorates-General should notmay cause fragmentation or adversely eaffect the managementcoherence and effectiveness of consumer policy;
Amendment 31 #
Motion for a resolution
Paragraph 7
Paragraph 7
7. Calls on the Commission and the Member States to strengthen consumer awareness and education in order to empower consumers throughout their lives; encourages Member States to include consumer aspects in their national curricula to equip children with the necessary skills to take complex decisions later in life and also to devise educational programmes for adult consumers; recalls that educated consumers who are aware of their rights and know where to turn in the event of non-compliance are also important for detecting non-compliant behaviour;
Amendment 44 #
Motion for a resolution
Paragraph 13
Paragraph 13
13. Suggests that, in the future, the Commission developonce the five basic indicators and the associated methodology have been sufficiently developed to produce results of a very high quality, the Commission consider the desirability of developing additional long-term indicators such as indicators relating to market shares, quality, advertising, transparency and comparability of offers, as well as indicators related to enforcement (including data on inspections, non- compliance notifications, court cases), consumer empowerment (skills, assertiveness, education, information), coverage of consumer issues in the media, and indicators to measure redress and consumer detriment; believes that the new indicators should be included in the Scoreboard when a satisfactory level of development of the five basic indicators is reachedand indicators to measure redress and consumer detriment; considers, however, that this should be done progressively in order to ensure a focused and comprehensible Scoreboard;
Amendment 49 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. Is aware that consumers are less satisfied and experience more problems with services than goods which partly reflects the greater complexity in the contractual relations and delivery of services compared to goods; calls on the Commission to carry out in-depth analyses of all problematic sectors such as energy, transport and banking services and make specific policy recommendation, in order to refine and complete the Scoreboard and enable it, where appropriate, to adopt quickly specific legislative initiatives to remedy shortcomings identified in these fields;
Amendment 52 #
Motion for a resolution
Paragraph 15 b (new)
Paragraph 15 b (new)
15b. Welcomes the interest and quality of the work done by the Commission in the study which it requested in 2009 on the prices of retail financial services, particularly the revelations which emerged from the study, regarding for example major problems concerning the transparency and comparability of current-account costs in the European Union;
Amendment 56 #
Motion for a resolution
Paragraph 19
Paragraph 19
19. Believes that the available price data are not sufficient to monitor the internal market properly and calls on the Commission to provide more data and to further develop its methodology for collecting average prices of comparable and representative goods and services; recalls in this context the necessity for national statistical institutes to validate and participate more in the work of gathering data on, and calculating, average prices;
Amendment 79 #
Motion for a resolution
Paragraph 38
Paragraph 38
38. Encourages the establishment in all Member States of independent consumer protection agencies with fullthe power to bring proceedings before national courts in order to protect the interests of consumers;
Amendment 84 #
Motion for a resolution
Paragraph 40
Paragraph 40
40. Recalls that evidence shows major differences between Member States and room for improvement in terms of redress mechanisms; recalls that judicial collective redress systems currently exist in 13 Member States and calls on the Commission as quickly as possible to provide follow-up to its Green Paper of 27 November 2008 on Consumer Collective Redress (COM(2008)0794);
Amendment 85 #
Motion for a resolution
Paragraph 44
Paragraph 44
44. Takes into account the legal complexity related to the publication of the results of market surveillance and enforcement activities and the fact that the investigative work is often subject to strict confidentiality rules but holds the view that the Commission and the Member States should make those results public including their breakdown by individual companies, in order to ensure greater transparency, give more visibility to the enforcement work carried out by national authorities and enable consumers to make well- informed choices;