Activities of Georges BACH related to 2012/2067(INI)
Plenary speeches (1)
Passenger rights in all transport modes (short presentation)
Reports (1)
REPORT on passenger rights in all transport modes PDF (254 KB) DOC (164 KB)
Amendments (15)
Amendment 10 #
Motion for a resolution
Recital B
Recital B
B. whereas, however, some of these rights are still not being applied and enforced completely or properly by all carriers and national authorities; whereas, in addition, passengers are not well informed about their rights and the quality of service that they are entitled to expect, and their legal claims are often difficult to lodge and enforce;
Amendment 32 #
Motion for a resolution
Paragraph 4 a (new)
Paragraph 4 a (new)
4 a. Recommends to the Commission to prepare a Common Frame of Reference (CFR) for passenger law, containing principles, definitions and model rules of passenger law for all modes of transport in order to form a basis for the further consolidation of passenger law. The Passenger-CFR should thereby follow the example of the CFR on European contract law;
Amendment 55 #
Motion for a resolution
Paragraph 6 a (new)
Paragraph 6 a (new)
6a. Considers that such information must be distributed with the help of new technologies in formats that are also accessible to people with disabilities or reduced mobility;
Amendment 79 #
Motion for a resolution
Paragraph 8 a (new)
Paragraph 8 a (new)
8a. Recommends that the Commission include in its list of passenger rights the right to a minimum quality services standard on the part of carriers, and that it set out a clear definition of such a standard;
Amendment 101 #
Motion for a resolution
Paragraph 11 a (new)
Paragraph 11 a (new)
11 a. Calls on the Commission to strengthen legislation on price transparency, stresses that a maximal price transparency shall enable consumers to compare the final price of travel, including fees for ancillary services, to make bookings of such services across all sales channels and to clearly recognize the difference between non-optional operational costs included in fares and bookable optional items;
Amendment 104 #
Motion for a resolution
Paragraph 11 b (new)
Paragraph 11 b (new)
11 b. Calls on the Commission to deal with the transparency and neutrality of distribution channels, which have developed outside the scope of Regulation 80/2009 on computerised reservation systems,
Amendment 105 #
Motion for a resolution
Paragraph 11 a (new)
Paragraph 11 a (new)
11a. Reiterates its call to the Commission to propose measures for the introduction of common standards for the carriage of hand luggage, so as to protect passengers against excessive restrictions and allow them to carry on board a reasonable amount of hand luggage, including purchases from airport shops;
Amendment 137 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. Calls on the Commission to produce a standard EU-wide complaint form, to be translated into all EU languages and used for all modes, which should be given to passengers when they make a reservation;, believes that a fixed maximum time limit for handling complaints should be laid down for all modes as well for passengers when submitting complaints, as for transport operators and national enforcement bodies when handling complaints;
Amendment 144 #
Motion for a resolution
Paragraph 16
Paragraph 16
16. Urges the Commission, together with the Member States, to ascertain where the structural and procedural flaws lie within the national complaint-handling services and eliminate them, and to ensure that the laws are implemented in conjunction with the planned EU measures in the area of alternative dispute resolution (ADR), with the proviso that passengersthe parties to a dispute must continue to have the option of appealing to the courts;
Amendment 155 #
Motion for a resolution
Paragraph 17
Paragraph 17
17. Points to the need, as far as all modes are concerned, for a clearer definition of the term ‘extraordinary circumstances’, as this would enable carriers and national enforcement authorities to apply the rules more consistently and ensure that citizens could be informed to more useful effect about their rights; calls on the Commission to draw up the necessary legislative proposals, involving transport stakeholders;
Amendment 170 #
Motion for a resolution
Paragraph 18 a (new)
Paragraph 18 a (new)
18a. Reminds the Member States of their obligations under Regulation (EC) No 1008/2008 to carry out regular assessments of air carriers’ financial situation and to take the steps provided for in cases of failure to meet the stipulated conditions;
Amendment 171 #
Motion for a resolution
Paragraph 18 b (new)
Paragraph 18 b (new)
18 b. invites the Commission to assess the impact of the ECJ ruling on the Case C- 402/07, introducing compensations in case of delays of more than 3 hours, on airlines and its consequences for passengers;
Amendment 177 #
Motion for a resolution
Paragraph 19
Paragraph 19
19. Requests the Commission to deal with the matter of liability for damage to baggage and specifically to mobility devices and other tools for independence, given that the cost of replacing these frequently exceeds the maximum amount of reimbursement permitted by international law;
Amendment 192 #
Motion for a resolution
Paragraph 21
Paragraph 21
21. Calls on carriers, together with industry, to devise comprehensible standard notification procedures and, if possible, set up coordinated notification systems, so as to make travel easier for people with disabilities or reduced mobility and enable them to communicate their assistance needs in advance, including where more than one mode of transport is involved;
Amendment 226 #
Motion for a resolution
Paragraph 24 a (new)
Paragraph 24 a (new)
24a. Calls on the Commission to create an intermodal stakeholder group to provide advisory support on issues relating to the application of the respective regulations;